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Fan Failure 1 - Power Supply - When can we expect a fix?

 
Ayman Altounji
Valued Contributor

Fan Failure 1 - Power Supply - When can we expect a fix?

Of the 30 DL360's we own, we have replaced 11 power supplies in the past 6 months, 15 in the past year. This fix is priority number 1 with us. Case no:

NA020516022510 DL360 Power Supply - Fan Burn Out TIM WARREN 16-May-2002 16:17
NA020617002597 Power Supply 1 - Fan Failure TIM WARREN 17-Jun-2002 10:32 NA020529011313 1611 power supply fan 1 failure CHRIS DAVIS 29-May-2002 07:47
NA020416007062 dead DL360 power supply fan CHRIS DAVIS 16-Apr-2002 03:17
NA011214798636 DL360 - Power Supply 1 Fan Failure CHRIS DAVIS 14-Dec-2001 05:40
NA011214798642 DL360 - Power Supply 1 Fan Failure CHRIS DAVIS 14-Dec-2001 05:40
NA020416007116 DL360 power supply fan 1 dead CHRIS DAVIS 16-Apr-2002 03:25
NA011127717953 power supply failure CHRIS DAVIS 27-Nov-2001 03:58
NA020521036318 power supply fan 1 dead CHRIS DAVIS 21-May-2002 02:40
NA020524058419 power supply fan 1 dead CHRIS DAVIS 24-May-2002 17:12
NA020130962653 POWER SUPPLY1 FAILURE CHRIS DAVIS 30-Jan-2002 05:19
NA020221018877 yet another dead DL360 power supply 1 fan CHRIS DAVIS 21-Feb-2002 03:58
3 REPLIES
Ayman Altounji
Valued Contributor

Re: Fan Failure 1 - Power Supply - When can we expect a fix?

We have 21 dl360 servers and have had the same problem with 11 of them. any update please?
Ayman Altounji
Valued Contributor

Re: Fan Failure 1 - Power Supply - When can we expect a fix?

We had the same problem and contacted our rep and they are replacing all out DL360 power supplies. You may want to start there. If you look at the serial number at the third and fourth digit, if it is less then 21 then you have a faulty power supply. They should replace them for you
Bill Mentzer
Occasional Visitor

Re: Fan Failure 1 - Power Supply - When can we expect a fix?

Yeah - the used to replace them... now they want you to buy new ones. That just won't do. I'll have to follow up with CDW.