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тАО04-20-2008 05:14 AM
тАО04-20-2008 05:14 AM
Fan Failure
Hi all
I have a DL360 G4p. Recently I found that the PSU fan assembly and one fan from the CPU fan assembly has failed. Question is, should I call the local HP support (Singapore) or should I get the parts and replace it myself?
Mind you that the server is out of warranty. I think.
Any ideas?
I have a DL360 G4p. Recently I found that the PSU fan assembly and one fan from the CPU fan assembly has failed. Question is, should I call the local HP support (Singapore) or should I get the parts and replace it myself?
Mind you that the server is out of warranty. I think.
Any ideas?
3 REPLIES 3
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тАО04-20-2008 06:43 AM
тАО04-20-2008 06:43 AM
Re: Fan Failure
Hi,
I believe your server will still be new enough to be under warranty with HP. Servers normally have 3 years warranty but this may be different in certain countries.
Log a call and HP will be able to check your warranty using the system serial number.
Regards,
Brian
I believe your server will still be new enough to be under warranty with HP. Servers normally have 3 years warranty but this may be different in certain countries.
Log a call and HP will be able to check your warranty using the system serial number.
Regards,
Brian
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тАО04-20-2008 11:36 AM
тАО04-20-2008 11:36 AM
Re: Fan Failure
Hello,
You can check the server warranty Status here:
http://www11.itrc.hp.com/service/ewarranty/warrantyInput.do
:) Regards.
You can check the server warranty Status here:
http://www11.itrc.hp.com/service/ewarranty/warrantyInput.do
:) Regards.
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тАО04-20-2008 08:20 PM
тАО04-20-2008 08:20 PM
Re: Fan Failure
Called HP Support and will be getting the replacement parts the next day. Good service!
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