Fan Failure

[Lai Chen Kang]

Hi all

I have a DL360 G4p. Recently I found that the PSU fan assembly and one fan from the CPU fan assembly has failed. Question is, should I call the local HP support (Singapore) or should I get the parts and replace it myself?

Mind you that the server is out of warranty. I think.

Any ideas?

[Brian_Murdoch]

Hi,

I believe your server will still be new enough to be under warranty with HP. Servers normally have 3 years warranty but this may be different in certain countries.

Log a call and HP will be able to check your warranty using the system serial number.

Regards,

Brian

[James ~ Happy Dude]

Hello,
You can check the server warranty Status here:
http://www11.itrc.hp.com/service/ewarranty/warrantyInput.do

:) Regards.

[Lai Chen Kang]

Called HP Support and will be getting the replacement parts the next day. Good service!