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Fatal problem with Smart Array 5300

Fatal problem with Smart Array 5300

Hi,

I have a Smart Array 5300 controller installed in a DL360 First Generation server which is equiped with two 1.13 Ghz CPUs.

After rebooting the server the controller is no longer displayed in POST and Windows no longer lists the 5300 as an installed or installable device.

Instead a generic PCI device is listed and cannot be installed, the PCI info display by SCU is:

PCI Bus Number . . . . . . . . 3
Device Number . . . . . . . . . 6
Function Number . . . . . . . . 00h
Slot Number . . . . . . . . . . 2
Vendor ID . . . . . . . . . . . 0E11h
Device ID . . . . . . . . . . . B09Fh
Revision ID . . . . . . . . . . 02h
Device Type . . . . . . . . . . Invalid Base Class(255)
Programming Interface . . . . . 00h
Expansion ROM Base Address . . FFF00000h
IRQ Line . . . . . . . . . . . 3
IRQ Pin . . . . . . . . . . . . INTA#
IO Address Base . . . . . . . . 3400h
IO Address Length . . . . . . . 100h

The system itself has the following ROM installed:

System ROM
Revision . . . . . . . . . . 11/15/2002
Family . . . . . . . . . . P21

Any ideas how I can recover the dead controller?

Thanks a lot in advance,
Jörg-Stefan
1 REPLY

Re: Fatal problem with Smart Array 5300