ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

Faulty Insight Software for Debian AMD64 on ML350

prugio
Occasional Contributor

Faulty Insight Software for Debian AMD64 on ML350

(This was posted on the business forum today but I realize that was the wrong place. It's better here.)

Debian Etch AMD64 Insight Management packages are supplied on this page:

http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=T8569AAE

There is a package called hp-OpenIPMI-7.8.0-108.etch26.amd64.deb. This software is faulty. It won't work for anyone who does not have all fans installed on their ML350 Server.

I did have that OpenIPMI package installed and was beginning to see how everything worked. Then the server started constantly rebooting. The reason why is explained in the advisory:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01091944&jumpid=reg_R1002_USEN

As the advisory states, the faulty software incorrectly reports a fan failure. The advisory gives a link to updated versions of the software that fix this problem.

Here is the working software for Red Hat, for example:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3279711&prodTypeId=15351&prodSeriesId=1121586&swLang=8&taskId=135&swEnvOID=4004#11332

This link supplies an update of the OpenIPMI package to this version: hp-OpenIPMI-8.0.0-113 However, the updates are for SUSE and Red Hat, not Debian.

This version of OpenIPMI is what is needed on the Debian download page, not the old version that is faulty. This is obviously an over site.

But that caused me to waste a lot of time. Without a working OpenIPMI package, everything else is pretty useless because OpenIPMI is needed for outputting the hardware data.

I'd recommend a warning be posted at the point where people download the Debian software, not in an advisory they will stumble across when troubleshooting why their server is out of control.

Does know when the Debian package will be updated and the faulty software replaced?

Is there any other fix?

1 REPLY
prugio
Occasional Contributor

Re: Faulty Insight Software for Debian AMD64 on ML350

Apparently not an issue for anyone else.

I tried different submissions about this to various "support" sites on HP as well but was met with the same silence.

I'll keep trying elsewhere.