ProLiant Servers (ML,DL,SL)

Few Observations/Questions and Understanding requires

 
osamamansoor
Advisor

Few Observations/Questions and Understanding requires

I have two questions.

I have upgraded iLO of my DL380 Gen8p server 2.55 to 2.78 and got this error.

HP-Error5.JPG

i found this link (https://support.hpe.com/hpesc/public/docDisplay?docId=a00048622en_us) but unble to find "format" button on my case.

HP-Error3.JPG

Antoher question after upgrade version of ILO the Power Management Firmware Controller shows 0.00

HP-Error4.JPG

9 REPLIES 9
Cali
Honored Contributor

Re: Few Observations/Questions and Understanding requires

Hi,

click on "iLO Health" below "iLO Self-Test Results".

Cali


======================
I'm not an HPE employee, so I can be wrong.
osamamansoor
Advisor

Re: Few Observations/Questions and Understanding requires

@Cali  Thanks Got "Format Embedded Flash and reset iLO" button.

If I format should my iLO settings also effective or any other circumstances if i format? As this server is in production and data virtual machines are running on the server.

error3.JPG

 

Another question is remaining Firmware of "Power Management Controler Firmware" and "Power Management Controller Firmware Bootloader" is showing 0.0 ?

 

 

Cali
Honored Contributor

Re: Few Observations/Questions and Understanding requires

I did this Format a lot, always Online (ESX), and never see an impact.

And iLO never loses the Settings.

Sometimes it helps and sometimes not.

Here is an Advisory:

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00048622en_us

For the Power mgmt, try to Update:

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_29668a535e3040b694ab4a89a6

Cali

 


======================
I'm not an HPE employee, so I can be wrong.
osamamansoor
Advisor

Re: Few Observations/Questions and Understanding requires

@Cali when try to install  Power Management on my servers it gives the below error.

 

error4.JPG

osamamansoor
Advisor

Re: Few Observations/Questions and Understanding requires

Performed but no luck "Format Embedded Flash and reset ILO"

erro5.JPGerror6.JPG

Cali
Honored Contributor

Re: Few Observations/Questions and Understanding requires

This is the CIF Driver needed:

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_83a89463571746c5b2fb8c3afc

And for NAND, if Remove Power (wait 1 minute) did not help after format, the NAND is Physical defect.

Since it is soldered on the Mainboard only a change of the Mainboard does help.

If you have a valid Support Contract no problem, if not you have to live with it. ☹

Cali

 


======================
I'm not an HPE employee, so I can be wrong.
osamamansoor
Advisor

Re: Few Observations/Questions and Understanding requires

Use format embedded button and after that power off-server for couples of days but same issue 

osamamansoor
Advisor

Re: Few Observations/Questions and Understanding requires

error7.JPG

Kashyap02
HPE Pro

Re: Few Observations/Questions and Understanding requires

Have you tried resetting the ILo from ILO RBSU ?

 

Reboot the server, During POST at the time of ILO initialization press F8 to boot to ILO RBSU. 

Reset the ILO from there and verify. 

 

If this also fails, open a warranty case for further assistance / part replacement. 

I am a HPE Employee

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