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02-13-2012 01:19 AM
02-13-2012 01:19 AM
Firmware Update Hard Disks Proliant DL 360 G5
Firmware Update Hard Disks Proliant DL 360 G5 is not possible.
Executing the HP exe-Files e.g. cp013563.exe
gives the following message
The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn't apply to this system.
There were no devices found that could be loaded with the ROM Image.
Press 'Close' to exit Setup.
The Hardware is present and I took the right HP Files
Who can help ?
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- firmware update
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02-13-2012 01:46 AM
02-13-2012 01:46 AM
Re: Firmware Update Hard Disks Proliant DL 360 G5
hi,
Can you please provide the modell number of the hdd with the current firmware version and the FW version of the smart array controller?
Thank You!
regards,
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02-13-2012 01:56 AM
02-13-2012 01:56 AM
Re: Firmware Update Hard Disks Proliant DL 360 G5
The HP file your refering to is for the following productID's: DG072ABAB3, DG072BB975, DG146ABAB4, and DG146BB976.
Are your Harddrives of one of thoose ProductID's?
you can try downloading the new HP SPP http://www.hp.com/go/spp and see if it detects any new firmware for the drives..
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02-13-2012 05:33 AM
02-13-2012 05:33 AM
Re: Firmware Update Hard Disks Proliant DL 360 G5
Hi,
Model number hdd: DG146ABAB4; Firmware HPD7
Controller: P400 Firmware 7.22
Thank you!
best regards
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02-13-2012 06:45 AM
02-13-2012 06:45 AM
Re: Firmware Update Hard Disks Proliant DL 360 G5
hi,
Try with the FW from the follwoing link.
Thank You
regards,
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02-13-2012 07:20 AM
02-13-2012 07:20 AM
Re: Firmware Update Hard Disks Proliant DL 360 G5
hi,
it also did not work with the FW from this link.
thank you
best regards
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02-13-2012 07:24 AM
02-13-2012 07:24 AM
Re: Firmware Update Hard Disks Proliant DL 360 G5
hi,
The current FW HPD7 is too old (from 2007). Try to update the FW "step by step". You can find the older versions under revison history.
Thank You!
regards,
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02-13-2012 11:51 PM
02-13-2012 11:51 PM
Re: Firmware Update Hard Disks Proliant DL 360 G5
hi,
the step by step update was tried first when I had this problem. It is not possible to make an update also with the next firmware of HDP7.
I forgot to mention:
I have no problem with my Servers running the Windows Server 2003R2. The update on this servers is working.
The problems appear only on my Servers running with the Windows Servers 2008R2 operating system.
thank you
best regards
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02-14-2012 12:17 AM
02-14-2012 12:17 AM
Re: Firmware Update Hard Disks Proliant DL 360 G5
hi,
I guess the BIOS is up to date.
Can you please attach an ACU report from the server?
Thank You
regards,
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02-14-2012 12:31 AM
02-14-2012 12:31 AM
Re: Firmware Update Hard Disks Proliant DL 360 G5
hi,
BIOS is up to date
I did attach the report
thank you