ProLiant Servers (ML,DL,SL)

Firmware update – User token USB key required?

 
SOLVED
Go to solution
rznr
Occasional Collector

Firmware update – User token USB key required?

Hello everyone,

we got some new "ProLiant DL380 Gen10"-Servers for our company. When trying to apply the suggested firmware updates for hard drives etc. we are prompted for a USB key user token (see picture below). What is this? Are we not able to just apply the firmware updates without any further authorisation?

Thank you in advance,
rznr

IMG_20211215_095416.jpg

 

5 REPLIES 5
support_s
System Recommended

Query: Firmware update – User token USB key required?

System recommended content:

1. Updating firmware

 

If the above information is helpful, then please click on "Thumbs Up/Kudo" icon.

 

Thank you for being a HPE community member.


Accept or Kudo

Torsten.
Acclaimed Contributor

Re: Query: Firmware update – User token USB key required?

What firmware and update method do we talk about?


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
rznr
Occasional Collector

Re: Query: Firmware update – User token USB key required?

Thanks for the replies.

I thought there was only one update method. Unfortunatly I cannot access the server to look up the update method at the moment. I get back to you when i can.

Regards,
rznr

Torsten.
Acclaimed Contributor

Re: Query: Firmware update – User token USB key required?

There are dozens of upgrade methods ... please tell the details.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
rznr
Occasional Collector
Solution

Re: Query: Firmware update – User token USB key required?

Now i got it. The update method i use is via intelligent provisioning after booting up the server ("Server maintenance" -> "Firmware update"). I inserted an empty usb flash drive and got an additional popup which told me exactly what to do:

-> Now you can start the updates.

Regards
rznr