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Firmware update on a dl360 G5 will not work?

Marc_Jonkers
Occasional Contributor

Firmware update on a dl360 G5 will not work?

When I try to run the firmware cd on the server and then choose firmeware update I get the message "Unable to start HP SMart Update Manager". I booted with the CD, the HDD's haven't installed anything yet, so they are empty.
What is happening?
5 REPLIES
Brian_Murdoch
Honored Contributor

Re: Firmware update on a dl360 G5 will not work?

Marc,

If your firmware CD isn't V7.70 then please try it. This link provides the ISO image which needs to be burned with a suitable CD/RW package like Nero/Roxio etc.

http://h18023.www1.hp.com/support/files/server/us/locate/69_6215.html#23

Regads,

Brian
Michael Garner_1
Honored Contributor

Re: Firmware update on a dl360 G5 will not work?

Mark,
Normally, this message is returned when you run the _autorun/autorun_linux file on the CD instead of the the autorun script on the root of the CD (or USB key).

Regards,
Michael Garner
HP Firmware CD Developer
Esteban. ISS
Advisor

Re: Firmware update on a dl360 G5 will not work?

I have the same error running autorun_win.exe in Windows 2003 R2 SP2

Any Idea?
Osvaldo J. Rodriguez
Occasional Visitor

Re: Firmware update on a dl360 G5 will not work?

Try execute autorun when you insert the CD, not executing the autorun_win.exe
Bartosz.Tyrakowski
Occasional Visitor

Re: Firmware update on a dl360 G5 will not work?

Hi,
in case you have unpacked the image you need to search the folders for setup.exe. Run it and you will be able to install the firmware.

BR
Bartosz