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Firmware upgrade on DL380G4

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Firmware upgrade on DL380G4

I am trying to upgrade the firmware on a 380G4. Every time I run the upgrade, I get an error that says, "An attempt to unlock the system ROM was not successful."

I have tried running it remotely and locally. I have rebooted and tried again, still the same error. Any suggestions?

Thanks

Chris
7 REPLIES
James ~ Happy Dude
Honored Contributor

Re: Firmware upgrade on DL380G4

Hello Chris,
Refer:
http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00687567/c00687567.pdf

At Page 79; System Maintenance Switch # S2 could be "ON" which means System configurations are LOCKED. Switch it off & then try again.

Regards,

Re: Firmware upgrade on DL380G4

I checked and the S2 switch was in the off position. I changed it to on and booted the server and then shut down and changed it back to off and re-tried the upgrade and got the same error.
I cleared the NVRAM and am still getting the same error.

Any other ideas?

Thanks

Chris
Blazhev_1
Honored Contributor

Re: Firmware upgrade on DL380G4

Hi,

You can switch to the redundant/backup ROM and then try the update.
Switch 1,5,6 to on -> power on -> wait the beep.

if this is still not helping, try other sysrom version or FW CD(I doubt it will help, but nothing else I thing)...

regards
KarloChacon
Honored Contributor
Solution

Re: Firmware upgrade on DL380G4

Re: Firmware upgrade on DL380G4

I had been trying to upgrade on line. I have now downloaded the CD and booted to that and that worked.
I have never had a problem with the online firmware before.

Thanks

Chris
KarloChacon
Honored Contributor

Re: Firmware upgrade on DL380G4

hi Chris

so booting from Firmware CD 8.1 worked without problems? is that it?

regards
Didn't your momma teach you to say thanks!

Re: Firmware upgrade on DL380G4

Yes
Thanks