GbE2 Interconnect Switch dropping packets

[Nathan Futrell]

We have two GbE2 Interconnect Switch configured for fail-over. One of the switches consistently drops packets and is somewhat unreliable. When I ping the ip address, I get a 60% packet loss. I have check just about everything I can check from the cables to switch OS.

Is this a hardware issue related to the gigabit ethernet network module? Has anybody else experienced this problem?

[Navaneeda Kumar]

Hi,
Pls check the firmware for the GBE2 Interconnecting switch.Try to update the Firmware of the switch. This will resolve your Problem,

Thanks
Navaneet

[Nathan Futrell]

Thankx for the reply. The switches are running 2.2.0. I went ahead replaced the image just in case it was the debug version.

One thing I failed to mention is that this enclosure is operating in a 802.1q VLAN environment. I have two tagged VLAN's and one non-tagged VLAN configured within the switches. I have the two VLAN's operating in different spanning trees (i.e. 2 and 3).

Switch A - vlan 70/stp 2 | vlan 720/stp 3

Switch B - vlan 70/stp 3 | vlan 720/stp 2

This configuration prevents looping and broadcast storms. I turned off the stp and inadvertly starting a nasty broadcast storm on both of these VLAN's.

Does this look right?

[Navaneeda Kumar]

Hi,
First step you reset the GBE2 Interconnecting swithc to factory Default by pressing the reset button. Then you try the performance speed. So that you will come in a better conclusion.

Thanks,