HP BL460 G6 network card problem

[Max Sorokin]

Hi All,

We install WINDOWS Server 2008 on 2 HP BL460 G6 server after install HP Support Pack network adapters show status: Network cable unplugged.
ILO log does not contain any information about this. Windows event log contain following entry:
Event ID 2 : A network interface has failed. An Ethernet adapter status changed from OK to ERROR.
SYSTEM MANAGEMENT HOMEPAGE both adapters has status ERROR.

Blade-chasis has a GbE2c 2/3 Ethernet Blade Switch.

We try to install latest drivers and firmware on these network cards, but it does not help.

Please help.
Thanks in advance.

Regards,
Max

[TarunJain]

Hi Max,

Did you verified the configuration of NIC ports in Onboad Administrator?
Are they properly mapped to GbE2c Switch?

If its a new installation then please also check whether the ethernet blade switch in installed in the correct slot.
Regards,
Tarun

[MELKI]

Hi,

Contact your network team to check the connectivity from the switch.

I encountered this kind of problem.

watch this support alert :
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01869687〈=en&cc=us&taskId=101&prodSeriesId=2510334&prodTypeId=329290


for me, the solution wasto enable your port, upgrade errdisable flap-values to 10 on the switch.

BR,
YM