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05-22-2012 12:21 AM - edited 05-22-2012 12:39 AM
05-22-2012 12:21 AM - edited 05-22-2012 12:39 AM
HP Carton box for HP DL380
Please help... I need the HP carton box for my DL350 to be transported to Hong Kong.
I called up the Singapore HP Office. There is No way that I can get it from any way.
Can the US office help me?
No body u\pick up the call when I call up the HP Pre-sales team.
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05-22-2012 03:00 AM
05-22-2012 03:00 AM
Re: HP Carton box for HP DL380
Hello,
what is inside the box?
Why should HP transport your box? Shouldn't a transport company like DHL do that?
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
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05-26-2012 05:28 PM
05-26-2012 05:28 PM
Re: HP Carton box for HP DL380
I think he's saying he wants to ship his server (via a normal carrier), but he doesn't have an "original" box. So he's tried contacting HP to get one, but he can't.
and, since an original box is "best", he's trying to sort out how to get one for this purposes.
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05-28-2012 01:45 AM
05-28-2012 01:45 AM
Re: HP Carton box for HP DL380
Goutham Sabala
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05-28-2012 12:44 PM
05-28-2012 12:44 PM
Re: HP Carton box for HP DL380
Well if we are talking about Dl380 g5, below is the part number for Return Kit
- 289545-001:- Return kit - Includes shipping container and internal packaging
If its regarding Ml350 need to know the generation.
Below are some of the generation you can refer.
- ProLiant ML350 Server
Return kit :164270-001
Return kit (1.0 GHz system model): 216114-001
Link: http://h41297.www4.hp.com/km/saw/view.do?phpId=ods_na-php327479&mode=php&docId=emr_na-c00319240&oid=327479&title=Compaq+ProLiant+ML350
- ML350 G2 Server
Return Kit (Tower Model, only) :249929-001
Return Kit (Rack Model, only) :250189-001
Link: http://h41297.www4.hp.com/km/saw/view.do?phpId=ods_na-php316596&mode=php&docId=emr_na-c00320792&oid=316596&title=Compaq+ProLiant+ML350+G2
- ML350 G3 Server
Return Kit (Tower Model only) :249929-001
Return Kit (Rack Model, only): 250189-001
Link: http://h41297.www4.hp.com/km/saw/view.do?phpId=ods_na-php316537&mode=php&docId=emr_na-c00353639&oid=316537&title=HP+ProLiant+ML350+G3
Please try calling below mentioned number, this refers only For US
Relocation for server ->Phone Number : 800 284 3653 Option 2.
If my Post is useful please Acknowledge by clicking the white KUDOS Star!!!!!!!!
-Chinmay Kabi Satpathy
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05-28-2012 09:26 PM
05-28-2012 09:26 PM
Re: HP Carton box for HP DL380
chinmay: perhaps linking to SAW is not the best on this forum - I think a lot of the users here do not have access to it.
Here are the equivalent public links:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00752790
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00319240
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00320792
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00353639
The number you put in seems to go to a "Federal Relocation Specialist" :) Some more information here:
http://government.hp.com/solutions_detailtabs.aspx?sid=61&agencyid=1&tab=3