HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

HP DL140 G3 freezes on restart

 
SOLVED
Go to solution
Ho-Kan
Occasional Visitor

HP DL140 G3 freezes on restart

Hello,

 

I've installed WS2008 R2 on a HP DL140 G3 (with 2x E5345) and experiencing problems when restarting from windows. It looks like shutdown will happen, only the server freezes at the last step: "Shutting down". It's like the motherboard doesn't receive the 'restart' command. Shutdown from windows works fine.

 

Any ideas anyone?

2 REPLIES
Suman_1978
HPE Pro

Re: HP DL140 G3 freezes on restart

Hi,

 

First, this server does not support Windows 2008 R2.

 

Now coming to the issue, this could happen due to various reasons and mostly related to OS or Applications installed.

 

This issue could occur because of any Antivirus software, Roxio Easy CD Creator or even chipset drivers of the server.

 

Try to boot the server into Safe Mode then once it boots completely, try to restart, if this works, it means that some application or driver that loads in Normal mode could be causing the problem.

If this dosent work then see if Microsoft has any fixes like Patch or SP.

 



Thank You!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

For product specific Guided Troubleshooting visit; http://www.hp.com/support/hpgt
Want to know How to use HP Guided Troubleshooting?  Visit the below link.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03283214

Ho-Kan
Occasional Visitor
Solution

Re: HP DL140 G3 freezes on restart

Thanks for your reply. I think i already resolved the problem: resetting all settings in the BIOS seems to do the trick.