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HP DL160 G5, iLO Password Reset

 
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Zoltan Fekete_1
Occasional Visitor

HP DL160 G5, iLO Password Reset

Hello,

I have by mistake set the wrong pass to Admin user account of iLO (disabled other users before that). It looks like I have typed in the wrong password twice os something like that.

Now I woul like to reset the iLO password to default, is it possible to do? I have a phisical access to the server, I can also connect to serial port, etc.

Any Ideas? Thanks
14 REPLIES
Steven Clementi
Honored Contributor

Re: HP DL160 G5, iLO Password Reset

There are probably some dip switch settings on the motherboard that you can "flip" to reset the defaults.

Open the top cover and look at the underside of the cover. There should be diagrams of different components and settings. Look for the iLo section and you should be able to handle it from there.

I know it is like that on the Blade servers, but I have not ever seen a dl160, so I could be totally wrong.

Steven
Steven Clementi
HP Master ASE, Storage and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5)
RHCE
NPP3 (Nutanix Platform Professional)
Zoltan Fekete_1
Occasional Visitor

Re: HP DL160 G5, iLO Password Reset

I can't find any hardware button, dip switch or jumper to clear the iLO settings. I have looked into the server, near the iLO but' did not find anything.

Also in the server documentation (HP DL 160 G5) I can't find any reference to something like this.
Kotate
Advisor
Solution

Re: HP DL160 G5, iLO Password Reset

Hello Zoltan, maybe you can try this:
To reset the password for the lights-out 100

1. Create a DOS bootable disk (floppy or USB key)
2. Download the IPMItool from this link: http://www.intel.com/design/servers/ipmi/ipmi_tool.htm
3. Copy the IPMItool.exe to the bootable disk
4. Boot the server using the bootable disk
5. Run "ipmitool.exe 20 18 47 03 02 61 64 6d 69 6e 00 00 00 00 00 00 00 00 00 00 00"
6. Now your password should reset back to "admin"

Note that your user name is not changed, so you need to use the same user name.

I hope this helps.

Regards,
Marcus Martin
Frequent Advisor

Re: HP DL160 G5, iLO Password Reset

Its quite easy really.

Download HPONCFG.exe

stick the exe in the root of C and then goto the command prompt and type hponcfg /reset

the ilo card will reset itself to factory defaults and you will be able to use the password thats on the machine to log in.

I'm sorry i cant find a link to the above software maybe someone else has it.

I have attached the exe if you trust me :D its ok scan it first though incase it gets intercepted.

Good Luck

Marcus
Zoltan Fekete_1
Occasional Visitor

Re: HP DL160 G5, iLO Password Reset

Unfortunatly, the .exe file you provided did not work. It gives me an error:

C:\WINDOWS\system32\sm2user.dll NOT FOUND.

As far as I searched, it seams that the utilities that work for other servers, are NOT supported on DL 160 G5 becouse this server does not support a proliant pack, and does not support the HP insight managers.
Kensy2
Frequent Advisor

Re: HP DL160 G5, iLO Password Reset

ipmi tool is the answer no HPONCFG.exe or switch in the System Board that's for 300 - 500 - 700 HP server 100 Series are more difficult

check these out

100 Series lo100 - Lights-out 100 password

http://forums12.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1223495258348+28353475&threadId=1074489


http://forums12.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1223495258039+28353475&threadId=1227083
Srinivas Suddapalli
Frequent Advisor

Re: HP DL160 G5, iLO Password Reset

Hi All,

By default the username and password for LO100 management card is admin/admin.

As the user here has forgot/kept wrong password, the only way to get it reset is to reflash the firmware of BMC controller.

Download: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3580694&prodNameId=3580695&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-a7de996399ba4c10bf7907a98c

Regards,
Srinivas S
Zoltan Fekete_1
Occasional Visitor

Re: HP DL160 G5, iLO Password Reset

Well gentleman, the IPM tool did the trick. Thank you all very much for your help.

I have tried first with to flash the BMC controller firmware, as recomended by Srinivas, but unfortunatly I'm having trouble downloading this file from the hp support ftp. I have tried from different PCs and networks, it allways gives me file not found errors or some strange page when I try to download.

Anyway, thanks once again, and best regards!

Zoltan.
Mark Leman
Occasional Contributor

Re: HP DL160 G5, iLO Password Reset

The ipmitool method described above also worked for me with a DL180 G6.

Many thanks.

 

PigLover
Occasional Visitor

Re: HP DL160 G5, iLO Password Reset

I have a used DL180 G6.  I don't know the iLO password or username.

 

I've tried the IPMItool method listed above and I still can't log in.

 

The password has probably been reset correct, but I think the username has been changed too.

 

Can anyone give instructions to reset the default USERNAME for the iLO100 on a DL180 G6?

Robsonr
Occasional Visitor

Re: HP DL160 G5, iLO Password Reset

I have gone through the pain of figuring out how to login into HP ILO 100, so I decided to share my findings for benefit of others.

 

Step1)

 

Use dos bootable USB memory stick with HP Dos version of ipmitool and reset password as outlined in the post by Kotate.

 

ipmitool.exe 20 18 47 03 02 61 64 6d 69 6e 00 00 00 00 00 00 00 00 00 00 00

 

Try to login as admin/admin. If it works, you are done. If it doesn't work, somebody changed the user name. Continue with step 2.

 

Step2)

 

You need openipmi tools for Linux. That tool is able to list the users. HP Dos tool doesn't support same command line parameters and therefore you cannot use same syntax as shown bellow. Maybe there is a way how to do same with HP Dos ipmitool, but I didn't find how.

 

Use any Linux distribution you like. It can be Ubuntu live CD, Backtrack, or any other you are familiar with. Boot the server of that CD/USB. Either have ipmitool already installed prior to boot, or use commands to install it after successful boot.

 

This is not a detailed instruction how to install it on Linux and how to get it working, it is just general guide line, because I didn’t capture exact steps when I was doing it.

In my case I used Backtrack5 live CD. I booted of that CD and made all the changes to make sure that the server has access to Internet. Backtrack is Debian based distribution, so those steps should work with Ubuntu and other distributions as well.

Next update package repository information – apt-get update. When completed, you can search for packages by typing apt-cache search ipmi. I installed ipmitool package and few more (I don’t remember the exact list and I am not sure which are required except ipmitool). You also need to have ipmi kernel modules loaded, otherwise tool will complain that /dev/ipmi device driver is missing. Load the modules by modprobe <module name>. I loaded following modules: ipmi_msghandler and ipmi_si. After that you should have your device drivers and you are good to go.

Run command ipmitool user list. The command will list all the set users in your ILO. Look for user on position number 3. Use that user and password admin (set in a step number 1) to get into ILO.

The information about using Linux openipmi and ipmitool I found in this thread:

 

http://h30499.www3.hp.com/t5/ProLiant-Servers-ML-DL-SL/DL145-G2-iLO-password-reset/m-p/5354213/highlight/true#M124225. Credit goes to coredump4.

 

I hope this helps. Good luck.

 

 

I also wanted to thank HP for making it soooo complicated. Why there is no factory reset which would help in such situation????

Storycrafter
Occasional Visitor

Re: HP DL160 G5, iLO Password Reset

To reset the user name (for slot 3, as above):

 

ipmitool.exe 20 18 45 03 61 64 6d 69 6e 00 00 00 00 00 00 00 00 00 00 00

CHTDVG
Occasional Visitor

Re: HP DL160 G5, iLO Password Reset

Hi

 

Just found another solution for the password reset of the admin account:

 

- Download  IPMIutil here: http://ipmiutil.sourceforge.net/FILES/ipmiutil-2.9.1.msi

 

- instal on your windows plateform

 

- CMD

 

- cd "Program Files (x86)"\sourceforge\IPMIutil

 

- ICMD [20 18 45 03 61 64 6d 69 6e 00 00 00 00 00 00 00 00 00 00 00]

 

Worked for me some minutes ago ...

 

Bye

usuallyadellguy
Occasional Visitor

Re: HP DL160 G5, iLO Find the USER ID

For those of you who need to know what your admin username is:

 

Step 1 - Download these tools

http://ipmiutil.sourceforge.net/FILES/ipmiutil-2.9.1.msi

 

[if downloads as .man file, rename to MSI] - Link was buggy first time I went at it

 

Step 2 - Install tools

 

Step 3 - Open CMD with Administrative Priv

 

Step 4 - Navigate to the following path:

C:\Program Files (x86)\sourceforge\ipmiutil\

 

Step 5 - Run command

ipmiutil.exe lan -U admin

 

Step 6 - Look for the username to be within the "(xxx)"

User Access(chan2,user1): 10 82 01 32 : IPMI, User   ( )

User Access(chan2,user2): 10 42 01 33 : IPMI, Operator (XXXXX)

User Access(chan2,user3): 10 42 01 34 : IPMI, Admin  (XXXXX)

User Access(chan2,user4): 10 82 01 35 : IPMI, OEM    (OEM)

User Access(chan2,user5): 10 82 01 33 : IPMI, Operator (Operator)

 

Step 7 - Identify the username within "(xxxx)"

User Access(chan2,user3): 10 42 01 34 : IPMI, Admin  (XXXXX) = your admin user account

 

This beats taking a production server offline to boot into MSdos environment or linux live CD

 

-Chris