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HP DL180G6 and NC523 SFP 10GB Card

AndreasSH
Occasional Collector

HP DL180G6 and NC523 SFP 10GB Card

Hi,

 

I am using a HP Proliant DL180G6 and want to add a 10GB NIC to the machine.

The quickspecs of the NC523 lists the DL180G6 as a supported hardware

 

But when the NC523 NIC is installed the server hangs while booting.

I can see the BIOS of the NIC starting, but it does not report the Ports.

 

The card itself is fine as I can install it to a ML110 G7 or an ML350G6 and it works fine.

 

I tried it with two different DL180G6 and both behave the same way.

I even upgraded and downgraded the BIOS of the server but the behavior does not change.

 

Any Ideas what I can do?

 

I tried to downgrade the NIC but I was not successful, any ideas how it can be done?

 

Thank you for any comments

Andreas

 

 

 

 

 

 

3 REPLIES
Suman_1978
HPE Pro

Re: HP DL180G6 and NC523 SFP 10GB Card

Hi,

 

Does the server hang while booting into OS or it hangs while performing POST?

Did you try the card in different slot if available?

If the server hangs while booting into OS, see if the OS is compatible with the card.

 

Thank You!
I am a HP employee.

AndreasSH
Occasional Collector

Re: HP DL180G6 and NC523 SFP 10GB Card

Hi,

 

the server was hanging while performing POST.

 

It looks like the BIOS of the NC523 is not working correctly, because only parts of the "normal" BIOS messages are printed on the screen.

 

For example normaly you will see the connected port with port number and MAC address, but this was missing.But the message like Press Ctrl+Q for Setup was printed.

 

I had to go back to an older firmware version for that card which was available on Firmware DVD 10.10

then the server booted up fine again.

 

The BIOS version of the server itself does not matter.

 

The bad thing is that the newer firmware version for the NC523 SFP is listed on the HP support webside for the DL180G6.

And there are not many 10GB nics available for the DL180G6

 

Regards,

Andreas

 

Suman_1978
HPE Pro

Re: HP DL180G6 and NC523 SFP 10GB Card

Hi,

 

Try these settings in BIOS if available.

 

1.) BIOS - Power Management Options - Change PCI Express Generation 2.0 Support to Force PCI-E Generation 2.

2.) BIOS - Change HP Power Profile to Maximum Performance.

 

Thank You!
I am a HP employee.