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HP DL320 G5p stuck in Diagnostic Utility

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John Millj
Occasional Visitor

HP DL320 G5p stuck in Diagnostic Utility

The server boots and displays the Diagnostic Utility screen with the "Memory Test" "CPU Test" "Boot Disk Test" submenu but it's impossible to select an option or quit the menu/utility. Power down/up brings the menu back again.
The server is completely stuck, how is it possible to restore/clear the BIOS or leave the utility ?

Thank you
3 REPLIES
Bijl
Advisor
Solution

Re: HP DL320 G5p stuck in Diagnostic Utility

Go to the RBSU and clear the NVRAM. If you are not able to clear it from there try to clear it from the system board by flipping the NVRAM switch on the System board. That would be switch number 6 in the set of 6 or 8 switches.
The way to clear the NVRAM manually is to:
Turn off the server,
Flip the switch to the "on" position
Turn the server on for 15 seconds
Turn the server off
Set the switch back to the "off" position.
Turn the server back on.

Regards,

Jimmy Vance
HPE Pro

Re: HP DL320 G5p stuck in Diagnostic Utility

You sure it's not booting some utility from the CDROM, or a USB key?



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John Millj
Occasional Visitor

Re: HP DL320 G5p stuck in Diagnostic Utility

Reseting the NVRAM did the trick.

Thanks for the answers.