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HP DL360 G6 Error hard disk after replace the hard disk fail

 
vdquan
Occasional Visitor

HP DL360 G6 Error hard disk after replace the hard disk fail

We have the HP DL360 G6 server.

When we checking the system and see the erros with hard disk.

[root@DAN1-IMF-1B ~]# syscheck
Running modules in class hardware...
OK

Running modules in class net...
OK

Running modules in class disk...
* smart: FAILURE:: MINOR::5000000000000800 -- Server Disk Self Test Warning
* smart: FAILURE:: Failure type: Health, Failure message: Device: /dev/cciss/c0d0 [cciss_disk_00], SMART Failure: HARDWARE IMPENDING FAILURE GENERAL HARD DRIVE FAILURE. Physical disk: 1I:1:1, Controller Slot: 0, Serial number: 6SE1T3YJ0000B119M5SC., First occurred: Tue Aug 4 19:37:37 2015 ICT.
* smart: FAILURE:: MINOR::5000000000000800 -- Server Disk Self Test Warning
* smart: FAILURE:: Failure type: FailedReadSmartSelfTestLog, Failure message: Device: /dev/cciss/c0d0 [cciss_disk_01], Read SMART Self-Test Log Failed. Physical disk: 1I:1:2, Controller Slot: 0, Serial number: 6SE2H8BP0000B130JKE6., First occurred: Sat Sep 19 06:37:38 2015 ICT.
* smart: FAILURE:: MINOR::5000000000000800 -- Server Disk Self Test Warning
* smart: FAILURE:: Failure type: FailedReadSmartData, Failure message: Device: /dev/cciss/c0d0 [cciss_disk_01], failed to read SMART values. Physical disk: 1I:1:2, Controller Slot: 0, Serial number: 6SE2H8BP0000B130JKE6., First occurred: Sat Sep 19 06:37:38 2015 ICT.
* hpdisk: FAILURE:: MAJOR::3000000080000000 -- HP Disks need intervention.
* hpdisk: FAILURE:: Failure message: logicaldrive 1 for controller in slot 0 is Interim Recovery Mode.
* hpdisk: FAILURE:: MAJOR::3000000080000000 -- HP Disks need intervention.
* hpdisk: FAILURE:: Failure message: physicaldrive 1I:1:1 for controller in slot 0 is Failed.
One or more module in class "disk" FAILED

Running modules in class proc...
OK

Running modules in class system...
OK

LOG LOCATION: /var/TKLC/log/syscheck/fail_log
[root@DAN1-IMF-1B ~]# hpacucli ctrl all show config

Smart Array P410i in Slot 0 (Embedded) (sn: 5001438010368F90)

array A (SAS, Unused Space: 0 MB)


logicaldrive 1 (279.4 GB, RAID 1, Interim Recovery Mode)

physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 300 GB, Failed)
physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 300 GB, OK)

SEP (Vendor ID PMCSIERA, Model SRC 8x6G) 250 (WWID: 5001438010368F9F)

[root@DAN1-IMF-1B ~]# hpacucli ctrl all show detail

Smart Array P410i in Slot 0 (Embedded)
Bus Interface: PCI
Slot: 0
Serial Number: 5001438010368F90
Cache Serial Number: PAAVPID1046103G
RAID 6 (ADG) Status: Disabled
Controller Status: OK
Hardware Revision: C
Firmware Version: 3.52
Rebuild Priority: Medium
Expand Priority: Medium
Surface Scan Delay: 15 secs
Surface Scan Mode: Idle
Queue Depth: Automatic
Monitor and Performance Delay: 60 min
Elevator Sort: Enabled
Degraded Performance Optimization: Disabled
Inconsistency Repair Policy: Disabled
Wait for Cache Room: Disabled
Surface Analysis Inconsistency Notification: Disabled
Post Prompt Timeout: 0 secs
Cache Board Present: True
Cache Status: OK
Cache Ratio: 25% Read / 75% Write
Drive Write Cache: Disabled
Total Cache Size: 512 MB
Total Cache Memory Available: 400 MB
No-Battery Write Cache: Disabled
Cache Backup Power Source: Batteries
Battery/Capacitor Count: 1
Battery/Capacitor Status: OK
SATA NCQ Supported: True

We replace the failed hard disk with a new hp hard disk. And then the error was be clear. But, after few days.  We checking again. The hard disk error again, and we replaced continues with a new hard disk. But it been same! The hard disk to be error

Hope anyone here can provide some advice. If you need further information. Do let me know.

Thank you in advance.

 

1 REPLY
Torsten.
Acclaimed Contributor

Re: HP DL360 G6 Error hard disk after replace the hard disk fail

your controller has firmware version 3.52, but current is 6.64.

I would update first...


Hope this helps!
Regards
Torsten.

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