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02-06-2020 12:06 PM
02-06-2020 12:06 PM
Hi
The HP DL360 Gen10 server is running Windows Server 2019 Standard. For some reason the fans of the server run at 100% some times after a reboot, but are fine other times. It only seems to get triggered after a reboot, at which time the fans will run at 100% until the server is rebooted again and then they're back to normal speed.
I downloaded the HP SUM utility and most recent SPP 2019.12.0 (6 Jan 2020) and applied all the updates it detected.
Hardware: Intel Xeon 4210 2.2GHz 4x16GB, 2x 500W power supply, P408ia/2GB FBWC, 2xHD HP 12G 2.5" SAS SC512e 1TB
What can i do?
Thank you for your support.
Solved! Go to Solution.
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02-12-2020 05:13 AM
02-12-2020 05:13 AM
Re: HP DL360 Gen10 Server: 100% fan speed after reboot
Hello Team,
if any HBA card installed on the server then 2X processor required. please update the latest SPP.
Regards,
Naresh Sharma
I am an HPE Employee.
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02-12-2020 07:04 AM
02-12-2020 07:04 AM
Re: HP DL360 Gen10 Server: 100% fan speed after reboot
@NareshISS wrote:Hello Team,
if any HBA card installed on the server then 2X processor required. please update the latest SPP.
Regards,
Naresh Sharma
This is not a true statement. If you need the optional secondary riser card then you need to add a 2nd CPU.
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02-16-2020 02:17 AM
02-16-2020 02:17 AM
Re: HP DL360 Gen10 Server: 100% fan speed after reboot
What does that mean exactly? Will an update respectively SPP be created? What is the solution for the customer?
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02-17-2020 06:56 AM - edited 02-17-2020 06:59 AM
02-17-2020 06:56 AM - edited 02-17-2020 06:59 AM
SolutionThere is already a newer BIOS and ILO firmware than on the SPP:
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX-f9a317f9c2b14a078fd906eb6d
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_5e3f5da3c9d04ccf80231f7fdf
Hope this helps!
Regards
Torsten.
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03-24-2020 12:55 PM
03-24-2020 12:55 PM
Re: HP DL360 Gen10 Server: 100% fan speed after reboot
Hi
The update fixed the problem.
Thank you all for your support.
Regards
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