- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- Re: HP DL370 G6 Overheated SATA Drives
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-05-2011 07:29 AM
тАО01-05-2011 07:29 AM
Re: HP DL370 G6 Overheated SATA Drives
But it would not get much work to fix it in Bios for developers.. just put two options in there..one to control if it should read temperature from HDD and second to set manually speed for fans.. but HP will not do it :-/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-05-2011 07:30 AM
тАО01-05-2011 07:30 AM
Re: HP DL370 G6 Overheated SATA Drives
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-05-2011 07:43 AM
тАО01-05-2011 07:43 AM
Re: HP DL370 G6 Overheated SATA Drives
I had Supermicro SCSI SCA enclosures at home. They worked perfectly for 3 years. One day, all the drives started to fail in cascade. LSI Logic checked the controller and replaced it. I replaced the backplane PCB boards. I never was able to get it working properly again. Something in the backplane did not like the firmware on the controller. I ended up removing the enclosures and upgrading to SAS RAID.
HP is not fairly priced. However, if you want a server to function properly and be supported, you use HP parts. You don't get Seagate drives, you use HP drives. I have one server running Axiom HP memory. Memory does not have firmware. Hard drives, controllers, and cards use only HP. The problem is most like the communication with the backplane in the non-HP enclosure.
HP does neuter their hardware. I have an LSI Logic SCSI controller and an identical HP SCSI controller. Same PCB layout. The difference is the firmware and BIOS. LSI Logic full feature set and HP has two features.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-05-2011 07:50 AM
тАО01-05-2011 07:50 AM
Re: HP DL370 G6 Overheated SATA Drives
Only firmware could explain this.
Firmware must be tagged "HP" or it won work . . .
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-14-2011 02:12 AM
тАО06-14-2011 02:12 AM
Re: HP DL370 G6 Overheated SATA Drives
Western Digital VelociRaptor WD6000BLHX 600 GB
Hitachi Travelstar 7K500 160GB
However the same machines have the overheat issue with WD scorpio black 750gb
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-14-2011 02:51 AM
тАО06-14-2011 02:51 AM
Re: HP DL370 G6 Overheated SATA Drives
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-07-2011 12:22 PM
тАО07-07-2011 12:22 PM
Re: HP DL370 G6 Overheated SATA Drives
I have 3 hp dl380 servers - a G5, a G6, and a G7, each with 8 of the Seagate ST9500420AS drives mentioned, and all running vmware ESXi 4.1. All three have always reported an overheated condition on POST, although due to the different iLO versions (version 1 for the G5, version 2 for the G6, and version 3 on the new G7), the two older machines have always coped with the issue, albeit with the fans running at excessive levels as noted on this thread.
The G7, however, has been a different story. We got the machine last fall, and have periodically experienced exactly the same thing mentioned by the original poster - vmware virtual machines would suddenly stop responding (although the machine itself would still be accessible, probably because I was running vmware off an SD card).
After I found this thread, I did a little digging on the Seagate drive and found this:
http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=203971
Basically, Seagate puts it's own proprietary information into the S.M.A.R.T. values on it's drives, causing them to be misinterpreted by third party tools (ie HP System Health Monitor).
Then I found this:
Which links to a firmware for this drive provided by Dell. The flash utility by default doesn't want to flash the generic drives because it doesn't recognize them as Dell drives, but there is a workaround explained in the post.
At any rate, I had the G7 server down already because of this problem, so I figured I'd give it a try. I flashed all 8 of it's drives, and booted it back up. iLO now reports a storage status of "Not Installed" rather than 63 degrees. The fans are running nice and quiet, as would be expected. If all goes well, I think I'll flash all the rest of the drives for good measure.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-11-2011 01:04 PM
тАО07-11-2011 01:04 PM
Re: HP DL370 G6 Overheated SATA Drives
I don't normally respond to this kind of "HP Bashing", but why would anyone think that any vendor (HP, Dell, IBM, etc.) have to provide fixes for a customer who chooses not to buy options/disks/NICs/ whatever for use in their servers. No vendor suggests, implies, or otherwise states their server is fully compatible with ALL OEM/third-party vendors hardware in the market today. The only thing HP has control of is their marketed options. If those have a problem I would expect HP to make it right. Dell doesn't support non-Dell options anymore than IBM will support non-IBM options. Why would anyone think otherwise? I think you still get what you pay for... Cheaper disks will not save you money in the long run.
Regards,
Louis
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-21-2011 04:37 AM
тАО12-21-2011 04:37 AM
Re: HP DL370 G6 Overheated SATA Drives
Running across this thread gave me a bit of a scare as i have 3 new Seagate SATA 500GB HDDs i was intending to set up as a second RAID5 LV. Drives are enterpise-class Constellation.2 ST9500620NS. Loaded one up today in a spare slot on a DL360 G6 and checked fans via IPMI and drive temp readings via hpacucli. All good and as quiet as before i installed the drive. I believe the moral of the story is: "Don't use desktop (ie: AS-series) HDDs in a server" - not only for sake of compatibility but also disk lifespan.
FYI:
physicaldrive 1I:1:4
Port: 1I
Box: 1
Bay: 4
Status: OK
Drive Type: Data Drive
Interface Type: SATA
Size: 500 GB
Firmware Revision: SN01
Serial Number: 9XF06JJS
Model: ATA ST9500620NS
SATA NCQ Capable: True
SATA NCQ Enabled: True
Current Temperature (C): 30
Maximum Temperature (C): 52
PHY Count: 1
PHY Transfer Rate: 3.0GBPS
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-30-2012 10:47 AM - edited тАО07-02-2012 03:27 AM
тАО06-30-2012 10:47 AM - edited тАО07-02-2012 03:27 AM
Re: HP DL370 G6 Overheated SATA Drives
So after about 2 years of discussion,, is there a way around this?
I have a ML350 G6 and I have just put 2 NON HP drives in it, and yes it sounds like it wants to take off
Fans are far too fast and noisy!
Is there a way to resolve this and slow the fans down?