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HP DL380 G3 (restarted few time in day)

behrad
Occasional Visitor

HP DL380 G3 (restarted few time in day)

hi,
we have DL380 G3 , along three days ago it restarted many time. in hp log file writed this message:
ASR Detected by System ROM
Blue Screen Trap(BugCheck, Stop:0x000000D1 (0x00482000, 0x000000002, 0x00000000, 0xF1FD10A9))
please help me to discover why this was happened
8 REPLIES
behrad
Occasional Visitor

Re: HP DL380 G3 (restarted few time in day)

OS: windows 2003 (updated)
Joel Belizario
Trusted Contributor

Re: HP DL380 G3 (restarted few time in day)

What errors are present in the event log?

You may want to have a look at this thread:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=193259
behrad
Occasional Visitor

Re: HP DL380 G3 (restarted few time in day)

Jan 30 15:35:22 cpqphp[info] 19 hp ProLiant PCI Hot Plug Hot plug capable slots 2-3 are running at 33MHz (PCI mode).

this inf log was aeared in eventlog before each restart .
Joel Belizario
Trusted Contributor

Re: HP DL380 G3 (restarted few time in day)

What about actual errors? That event is informational only from my understanding.

Re: HP DL380 G3 (restarted few time in day)

Check this page howto analyze the minidump/memory dump file: http://forums.majorgeeks.com/showthread.php?t=35246

In short, install the Microsoft Debugging Tools, set the symbols path, open dump file, command: !analyze -v, and see what file crashes the OS.

-jukkis
behrad
Occasional Visitor

Re: HP DL380 G3 (restarted few time in day)

the inf log that i said, was apear before Unexpected shutdown in event log
thnaks for your reply . i will test debubing.
behrad
Occasional Visitor

Re: HP DL380 G3 (restarted few time in day)

there is no dump file in systemroot :(
Jeremy T
Occasional Visitor

Re: HP DL380 G3 (restarted few time in day)

Was this issue ever resolved? Im having the exactly same issue on my DL380 G3 packaged cluster running Windows 2000 Advanced server SP4.

Only one of the nodes is having this issue - it happened a week after I changed out a faulty SA 523 array controller during the friday backup. It has just happened again this weekend at the exact sometime on friday night.

I get this message in the event log:
Hot plug capable slots 2-3 are running at 66MHz (PCI mode). Then the BSOD: The bugcheck was: 0x0000000a (0x00000024, 0x00000002, 0x00000000, 0x8043b2a7).

Any help would be great appreeicated.