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HP DL380 G3 server reboots by itself

FH_1
Occasional Visitor

HP DL380 G3 server reboots by itself

My office has an HP DL380 G3 that was working fine on Windows NT 4.0, we recently migrated the server to Windows Server 2003 about three weeks ago. After the second week of migration, the server starts reboot by itself. I checked the event viewer after the reboot and the following is what I found. Any idea?

Event ID 117
The driver for device \Device\Scsi\cpqcissm2 detected a port timeout due to prolonged inactivity. All associated busses were reset in an effort to clear the condition.

Event ID 4196
The system encountered a Non-Maskable Interrupt (NMI) prior to this boot. The NMI source was: PCI bus error, slot 0.
2 REPLIES
Oleg Koroz
Honored Contributor

Re: HP DL380 G3 server reboots by itself

firmware, psp updates ?
sp for 2003 ?
FH_1
Occasional Visitor

Re: HP DL380 G3 server reboots by itself

Thanks for your response Oleg. We have the SmartStart 7.3 installed. I will try installing the latest and see. Thanks again.