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HP DL380 G6

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shadi_ss
Advisor

HP DL380 G6

Dear All,
I have HP DL380 G6 Server , i would like to install windows server 2003 enterprise edition
after boot the server from the HP Smart CD 8.30. and when i inserted the windows media CD , before the final installation of windows suddenly i had received Blue screen .
that mean remove any additional Devices and reboot the server in the safe mode.
i was afraid that causes the firmware version but my server firmware version is up to date .

Thank You
5 REPLIES
Elko
Frequent Advisor

Re: HP DL380 G6

Please try to set up all to defaults in BIOS. The path is, enter to BIOS ( F9 ) then, Advanced options...re( set ) all to defaults version...

Hope this helps



/home/BIH/Sarajevo
Cederberg
Honored Contributor

Re: HP DL380 G6

Are you using an SP2 media of windows 2003?

I think the smartstart CD requires that.
Solution

Re: HP DL380 G6

Hi Shadi,

Solution:
If the server gets the blue screen at this point (during installing the devices), the issue can be fixed performing the following workaround:
1. Reboot the machine and get into BIOS.
2. Go to System Options â Processor Options â Intel Hyper threading . Disable this option.
3. Go back to Processor Options and choose Core Disabling . Then choose One core .
4. Save the changes and reboot the server. Continue with the installation as normal.

This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Regards.
Kind Regards,
Erdogan.
I am HPE Employee

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shadi_ss
Advisor

Re: HP DL380 G6

Thanks All,
Thank you Erdogan Temur, server is working fine.


regards
shadi
katie1
Frequent Advisor

Re: HP DL380 G6

Hi

Erdogan Temur

what differance will these changes make and after the os is installed should they be enabled again..
is there a HP advisory on this

thanks..