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HP DL380 G7 with P410i and P800 running Debian squeeze - possible hpacucli issue?

parastars
Occasional Contributor

HP DL380 G7 with P410i and P800 running Debian squeeze - possible hpacucli issue?

Hi,

 

I have a an issue with a DL380 G7 using 1x P410i and 1x P800 controller.

The server is running 64-bit Debian Squeeze and is up-to-date with updates.

 

The problem is after the P800 was installed. The P800 is connected to 2x MSA70 shelves, one on each port of the P800.

 

Without any shelves attached, the P800 shows no errors at all.

After connecting the shelves, hpacucli shows the following error:

 

~# hpacucli ctrl all show

 

 

Smart Array P800 in Slot 4 (sn: XXXXXXXXXXXXXX)

CACHE STATUS PROBLEM DETECTED: The controller is disabled because the cache
module is not attached. Please re-attach the
cache module to re-enable the controller.


Smart Array P410i in Slot 0 (Embedded) (sn: XXXXXXXXXXXXXXX)

 

The version of hpacucli is: 9.10-23

Converted from rpm to deb-package with alien.

 

Using older versions of hpacucli (8.70-8.0.2-2 from HP deb-repository) returns "no controllers found".

 

Since the controller returns no errors when the shelves are not connected, this leads me to believe that it's actually an issue with hpacucli rather than a controller/shelf problem (Read a blogpost claiming the exact same issue with the same server hardware + controllers + debian, without a solution working for me though). The P800 with same shelves work fine in a DL360 G5 instead running same version of Debian and kernel.

 

I have tried different versions of hpacucli to try and solve the problem but so far no success.

 

Any feedback is most welcome.

1 REPLY
PGTRI
Honored Contributor

Re: HP DL380 G7 with P410i and P800 running Debian squeeze - possible hpacucli issue?

hi,

 

Here is a similiar issue. Please take a look.

 

http://h30499.www3.hp.com/t5/Disk-Array/Smart-Array-P800-in-Slot-1-is-disabled/td-p/5649371

 

Thanks

 

regards,

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