HP DL380 G9 changed battery but 440ar controller says "no battery"

[mgiammarco]

Hello,

I have three HP DL380 G9 servers. I have added three BBU one for each server.

In first server all was ok.

In the second server it says no bbu.

In the third server the battery is always "recharging".

What can I do? Should I change the 440ar controllers?

Thanks,

Mario

[BOYAN BIANDOV]

@mgiammarco I am afraid my reply to you won't be what you would expect or hope to hear. I've had Gen9 and several prior generations randing from Gen6, Gen7 and Gen8

I must share a total disappointment with Gen9. Many hardware failures not seen in other servers much older than Gen9. I think that shows a decline in workmanship with Gen9. I can't think of Gen10 nor comment about those since I have none.

Onto your question: I would open HPE case and get field ops to dispatch someone to swap out the pack. I hope you're covered by contract. If not consider getting one, it is money well spent. I know, not the answer you want to hear but the days are gone where HPE boxes worked just fine and contract wasn't a necessary expense. FYI for 5 modern boxes we pay around 10k/year

~B

[mgiammarco]

Hi,

thanks for reply unfortunately people call me when they are out of support service...