@mgiammarco I am afraid my reply to you won't be what you would expect or hope to hear. I've had Gen9 and several prior generations randing from Gen6, Gen7 and Gen8
I must share a total disappointment with Gen9. Many hardware failures not seen in other servers much older than Gen9. I think that shows a decline in workmanship with Gen9. I can't think of Gen10 nor comment about those since I have none.
Onto your question: I would open HPE case and get field ops to dispatch someone to swap out the pack. I hope you're covered by contract. If not consider getting one, it is money well spent. I know, not the answer you want to hear but the days are gone where HPE boxes worked just fine and contract wasn't a necessary expense. FYI for 5 modern boxes we pay around 10k/year
~B
