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HP DL380 SERVER REBOOTED AUTOMATICALLY

aniketbanerjee
Occasional Visitor

HP DL380 SERVER REBOOTED AUTOMATICALLY

Hi ,

We have one HP DL380 G8 server.It is rebooted intermediately.Some times its rebooted with in two days sometime four days.So I log into the ilo4 and there is two error message -

1. Operating System failure (Windows bug check, STOP: 0x00000050 (0xF5CC5048, 0x00000000, 0x827882BF,      0x00000000))

2. POST Error: 1705-Slot X Drive Array - Please replace Cache Module Super-Cap. Caching will be enabled once Super-Cap has been replaced and charged.

 ilo4 snapshot is attached

Please show me the way to solve this problem

5 REPLIES
Torsten.
Acclaimed Contributor

Re: HP DL380p Gen8 SERVER REBOOTED AUTOMATICALLY

Consider to replace the super-cap and check if BIOS and ILO (version 2.44) is up to date.


Hope this helps!
Regards
Torsten.

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aniketbanerjee
Occasional Visitor

Re: HP DL380p Gen8 SERVER REBOOTED AUTOMATICALLY

thanks for your reply torsten. It will be very helpfull if u share the super cap image or any link.please.

is there will any data loss if i change super cap?

 

Torsten.
Acclaimed Contributor

Re: HP DL380p Gen8 SERVER REBOOTED AUTOMATICALLY

The supercap is a kind of battery (a capacitor) that supplies power to the array controller cache in case of power loss. Witchout such battery at least the write cache keeps disabled.

 

supercap.jpg


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
SEBO-so-geht-es
Occasional Visitor

Re: HP DL380p Gen8 SERVER REBOOTED AUTOMATICALLY

I am unable to see the HPE partnumber of the Super-Cap. Would like a Super-Cap for

ProLiant DL360p Gen8


with

HP Smart Array P420i Controller

 

I am wondering if one would let me know the original HP partnumber of needed Super-Cap (for this Server with this controller) to  replace it asap by giving this partnumber to our department boss for purchasing (boss) :-)

Dirk

PZel
Valued Contributor

Re: HP DL380p Gen8 SERVER REBOOTED AUTOMATICALLY

Spare Part Number = 660093-001

PZ