HP DL380P System Power Fault Detected

[Gaiver1971]

Hello!

Server does not boot after pressing power button. 

ILO message:

System Power Fault Detected (XR: 24 00 MID: FF 4D FE CE C0 FF FF 32 32 0C 0C 00 8F 40 40 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

Please, help me to recognise message and solving this problem!

[AmRa · Accepted solution]

Hi 

After decoding System Power Fault event noticed error on main VRM and SAS BP.

Hence to isolate the issue perform below action.

1. Power drain the server and check the status.

Steps To Power drain the server:
i. Remove both power cables.
ii. Press and hold power button without connecting power cables.
iii. Later release power button and connect power cables and power on the server.

1. Bring the server to bare minimum configuration and check the server status.
2. Verify all parts one by one and if faulty part isolated then replace part accordingly.
3. Disconnect SAS Backplane cable (power and data) from system board and check the server status.
4. If still server is unable to power on with below System Power Fault event then issue with main VRM and system board need to replace.

System Power Fault Detected (XR: 24 00 MID: FF 4D FE CE C0 FF FF 32 32 0C 0C 00 8F 40 40 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

[Gaiver1971]

Thank you very much!

This is really a SAS backplane problem. I disconnected it and the server starts normally!

[Med-Hamdi]

Hello,

Try to bring the system to minimum configuration and if the issue remain the same than probably this is a system board failure.

Thanks

I am a HPE Employee