ProLiant Servers (ML,DL,SL)

HP DL380P System Power Fault Detected

 
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Gaiver1971
Occasional Visitor

HP DL380P System Power Fault Detected

Hello!

Server does not boot after pressing power button. 

ILO message:

System Power Fault Detected (XR: 24 00 MID: FF 4D FE CE C0 FF FF 32 32 0C 0C 00 8F 40 40 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

Please, help me to recognise message and solving this problem!

3 REPLIES 3
AmRa
HPE Pro
Solution

Re: HP DL380P System Power Fault Detected

Hi 

After decoding System Power Fault event noticed error on main VRM and SAS BP.

Hence to isolate the issue perform below action.

  1. Power drain the server and check the status.

Steps To Power drain the server:
i. Remove both power cables.
ii. Press and hold power button without connecting power cables.
iii. Later release power button and connect power cables and power on the server.

  1. Bring the server to bare minimum configuration and check the server status.
  2. Verify all parts one by one and if faulty part isolated then replace part accordingly.
  3. Disconnect SAS Backplane cable (power and data) from system board and check the server status.
  4. If still server is unable to power on with below System Power Fault event then issue with main VRM and system board need to replace.

System Power Fault Detected (XR: 24 00 MID: FF 4D FE CE C0 FF FF 32 32 0C 0C 00 8F 40 40 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

 

I am an HPE Employee

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Gaiver1971
Occasional Visitor

Re: HP DL380P System Power Fault Detected

Thank you very much!

This is really a SAS backplane problem. I disconnected it and the server starts normally!

Med-Hamdi
HPE Pro

Re: HP DL380P System Power Fault Detected

Hello,

Try to bring the system to minimum configuration and if the issue remain the same than probably this is a system board failure.

Thanks

I am a HPE Employee