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HP DL385 G1 Raid Controller issue?

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PhamPhilip
Occasional Visitor

HP DL385 G1 Raid Controller issue?

Hello,

One of our Raid 5 drives recently failed (along with the battery) last week and HP recommened that we replace the battery and cache chip. After waiting 72 hours (as requested) the HP ACU sees the logical drive but Windows only sees an offline Disk. When I try to reactivate the disk nothing happens. I also tried the CMD to turn the disk online but with nothing happens. Any help will be great.

Attached is a log file from the ACU.

Thanks.
2 REPLIES
TTr
Honored Contributor
Solution

Re: HP DL385 G1 Raid Controller issue?

The log file does not show any issues. You have disks with SCSI IDs 2, 3, 4, 5 in port1 and IDs 0, 1 in port2. (raid5 and raid1 respectively).

The only thing I noticed is that for each logical drive the number of Physical Drives is 6 and the "not valid after movement"

Logical Drive 1:
Configuration Signature: 0xa49deb14
Mapping Scheme: Multiple Block
Physical Drives: 6 (number not valid after drive movement)
This Logical Drive: 6 (excluding spare drives)
Fault Tolerance Mode: Mirroring
Logical Param Table: cyl=1912 heads=255 sec/track=63 xlate sig=0x0

...

Logical Drive 2:
Configuration Signature: 0xac80290e
Mapping Scheme: Multiple Block
Physical Drives: 6 (number not valid after drive movement)
This Logical Drive: 6 (excluding spare drives)
Fault Tolerance Mode: Distributed Data Guard (RAID 5)
Logical Param Table: cyl=65535 heads=255 sec/track=63 xlate sig=0x0
...


Have you restarted windows to see if that would help? Or power down the server and restart? Check the bios in each case to see the logical drives.
PhamPhilip
Occasional Visitor

Re: HP DL385 G1 Raid Controller issue?

I managed to bring the drive online but it shows unallocated data via windows. The ACU still shows Raid 5 (Bios as well) but why isn't it showing the data? I'm hoping that the data is still intact.