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HP DL388 Gen9 is inserted into the fiber and is stuck in the startup interface.

 
chinaboyzw
Occasional Visitor

HP DL388 Gen9 is inserted into the fiber and is stuck in the startup interface.

我们有四台HP DL388 Gen9服务器,连着NetApp存储,上层跑着vmware服务器虚拟化,现在遇到一个奇怪问题,就是服务器上插着光纤线和FC HBA卡,一旦开机后服务器会卡在服务器自检启动界面,需要拔掉光纤后才能正常启动并引导vmware系统。不知道是不是HP DL388Gen9服务器管理系统配置问题,请大家帮忙分析一下。

Google Translated

We have four HP DL388 Gen9 servers connected to NetApp storage, and the upper layer runs vmware server virtualization. Now we have a strange problem, that is, the fiber cable and FC HBA card are inserted into the server. Once booted, the server will be stuck in the server. Check the startup interface, you need to unplug the fiber to boot and boot the vmware system. I do not know if it is HP DL388Gen9 server management system configuration problem, please help analyze

1 REPLY 1
Bunsol
HPE Pro

Re: HP DL388 Gen9 is inserted into the fiber and is stuck in the startup interface.

Hi

 

Good Day. Please check first if the FCHBA card installed is compatible or not with the server. Please see below link to check if it is compatible:-

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04444843&docLocale=en_US

If it is compatible and listed in the Option parts and you are facing the issue then request you to log a case with us using the below link:-

https://support.hpe.com/hpesc/home

 

Regards,

Bunsol

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