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HP DL580 G5 - Not posting error 1797

 
lewismears
Occasional Visitor

HP DL580 G5 - Not posting error 1797

Hi,

My DL580 G5 is not booting at all, no display or any error messages.

I looked on the ILO2 and I can see that there is the error code 1797 and something to do with the SAS Controller.

Any suggestions?


Thanks.

1 REPLY 1
Suman_1978
HPE Pro

Re: HP DL580 G5 - Not posting error 1797

Hi,

If you are referring 1797 error, here is the basic information.

Error Message: 1797-Drive Array - Array Accelerator Read Error Occurred...
Data in Array Accelerator has been lost. Array Accelerator is disabled.
Possible Cause: Hard parity error detected while reading data from posted-writes memory.
Action: Replace the array accelerator daughter board.

I would recommend to Reseat the Smart Array Controller if its a PCI card.
Try with another similar Smart Array Controller card if available.


Thank You!
I am an HPE Employee

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