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тАО05-30-2013 05:54 PM
тАО05-30-2013 05:54 PM
HP DL585 G2 Upgraded CPUs Won't Boot
I have an HP DL585 G2 that came with 4 8218s and I just installed 4 8389s. My BIOS is A07 05/02/2011. I get all green lights, port 85 shows 00, no errors, but no beeps or video output. The server boots fine with the 8218s. What can I do to troubleshoot this?
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тАО05-30-2013 07:19 PM - edited тАО05-30-2013 07:22 PM
тАО05-30-2013 07:19 PM - edited тАО05-30-2013 07:22 PM
Re: HP DL585 G2 Upgraded CPUs Won't Boot
The 8389 processor isn't listed as compatible with the DL585 G2.
Part # 448193-B21 - the 8356 processor - is the highest processor that the DL585 G2 is listed as qualified with in the quick specs. (Part # 448193-B21 contains 2 processors)
The processor isn't officially supported by HP and probably isn't supported by the BIOS.
See the quickspecs here:
http://h18000.www1.hp.com/products/quickspecs/12575_na/12575_na.HTML#Configuration%20Information%20-%20Factory%20Integrated%20Models
I don't think there's anything you can do to make those processors work in that system.
--
David Schwartzstein
IT Channel Sales Expert / Solutions Architect
Currently looking for my next opportunity - http://www.linkedin.com/in/pctechyoda
If my post solves your problem, please kindly take a moment to mark my post as a solution. Thank you.
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тАО05-30-2013 07:31 PM
тАО05-30-2013 07:31 PM
Re: HP DL585 G2 Upgraded CPUs Won't Boot
Thanks so much for the quick reply.
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тАО06-05-2013 03:15 AM
тАО06-05-2013 03:15 AM
Re: HP DL585 G2 Upgraded CPUs Won't Boot
Hi,
These CPU's should work fine in your system I have 4 x 8389 CPU's in my DL585G2 system with 16GB of DDR2-667 and they work fine.
Are your CPU's known good cpu's? it could be that they are faulty.
I upgraded from 8216 cpu's then moved to 8384 cpu's which required a bios update to work but the move to 8389 cpu's was a straight drop in.
It could be a VRM issue, can you get me the p/n of your cpu vrm's so I can compare it to my vrm's?
Regards
Mark