HP Ethernet 10gb 2-Port 570SFP+ adapter not recognized correctly in dl380 Gen9 or gen8

[ZEHETAL]

We wanted to upgrade our virtual infrastructure with a new networking infrastructure. Therefor we looked for a supported 10 GBit Ethernet adapter in the proliant servers quickspecs (dl 380 gen8 and gen9). We found the HP Ethernet 10gb 2-Port 570SFP+ adapter which was supported by the Hp aruba core switches and the servers, too.

Unfortunately we had a slightly suprising issue if we put the networkm adapters int the servers. The server only recognized the adapter as "PCIe device" and as "Network controller" without any further information. The operating system installed on the servers (VMware Vsphere 6.0 U3b) didn´t see any new network interface.

Our question in concern: Did we oversee any issue with this combination of network adapter and server? Do we have to initialize the network adapter by any installation routine? Or do we have to install any driver manually because the device isn´t recognized by Vsphere 6?

[parnassus · Accepted solution]

Are you referring specifically to HPE (or HP) SKU 718904-B21 "HPE Ethernet 10Gb 2-port 570SFP+ Adapter"?

If so...I see no reference about its support on Gen9 (Gen8 is OK, Gen9 no reference).