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HP Event Notification Service

HPGuruUK
Occasional Advisor

HP Event Notification Service

Hello,

 

I dicoverd something odd today that all my HP Event Notification are not working and giving me the following error below in event viewer:-

 

Component: HP Event Notification service. Error: Error sending notification to: "Foundation Agents: Generic Trap". Cause: The SMTP host is currently offline or the recipient's e-mail address is invalid. Action: Verify that the SMTP host is online and the recipient's e-mail address is valid.

 

NOW I know there is nothing wrong with exchange, nothing has changed, SMTP addresses are correct, server name is fine.

 

I can telnet fine to port 25 from the server.

 

Any ideas?

1 REPLY
zw911
Occasional Visitor

Re: HP Event Notification Service

A little late... But, I just worked on this exact same issue with HP for hours. We finally figured it out. We change the config to use the IP address of the SMTP server instead of smtp.mailwhatever.whatever. It works!