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HP ML 350 g4 - Warranty

All Computer Magic
Occasional Advisor

HP ML 350 g4 - Warranty

hi all

just wondering if someone could help me out.. i have a HP ML350 G4 server i brought it about a month back (new) and just did a warranty check on it and it said it was Active - and the Start date was 17th Nov 2005 - end date 14th Feb 2009

can anyone tell me why these dates are so far out? (todays the 16th August 2006)

thanks

Justin
5 REPLIES
Randy1
Occasional Advisor

Re: HP ML 350 g4 - Warranty

Justin,

This is because after about 30 days or so from the time the server is built or leaves manufacturing the warranty period starts. However, your receipt or proof of purchase will be used if any conflicts of warranty period arise.

Randy
All Computer Magic
Occasional Advisor

Re: HP ML 350 g4 - Warranty

so does that mean the server i brought "New" was really sold with a little over 2yrs warranty as appose to the 3yr server warranty? just because it's been sitting in a warehouse ?

so not 3yrs from the date on the invoice i have ?

thanks

Justin
sandeep_raman
Honored Contributor

Re: HP ML 350 g4 - Warranty

hello All Computer Magic,

Start date was 17th Nov 2005 - end date 14th Feb 2009,this is over 3yrs warranty.
btw,whats the date on your invoice?

srh
All Computer Magic
Occasional Advisor

Re: HP ML 350 g4 - Warranty

hi there

the invoice i got was dated the 30th June 2006

sandeep_raman
Honored Contributor

Re: HP ML 350 g4 - Warranty

justin,

please log a call with hp support team to get this sorted.

srh