HP ML110 G4 Problem with network connection

[MiloMann]

Hi all

I have a HP ML110 G4 server, and I am experiencing a problem with the network connection to this server.

Server info:
HP ML110 G4
It is a new clean install

Problem:
The server is invisible in the network, and if I try to “ping” the server I only get one “reply”, and then “request timed out” for the rest.

But if I do some kind of network activity on the ML110 server, for example, opening the browser to the start page, the server gets visible on the network, and I can get access to the shares on the server.

After 3-5 min. inactivity on the network for the ML110 server, it gets invisible again, and cannot be reached before I do some kind of network activity on the server again.

Solution:
Anyone who have a solution to this problem?

Best regards

Anders

[Brian_Murdoch]

Hi Anders,

You don't mention the operating system however I will assume you are running Windows Server 2003. Try updating the Broadcom driver first.
http://h18023.www1.hp.com/support/files/server/us/download/25512.html

If that fails try updating the Broadcom NIC firmware.
http://h18023.www1.hp.com/support/files/server/us/download/25926.html

If you need drivers for another O/S then select your server model and O/S from here.
http://h18023.www1.hp.com/support/files/server/us/

I hope this helps.

Brian

[MiloMann]

Hi Brian

Thx for the links.

The operation system is Windows XP Professional, and yes, I know itâ s not supported by HP, but the machine is working just fine except for this idle state, that the network card hangs in.

I have tried to update the firmware and driver, but still the same problemâ ¦

So I guess my last attempt to fix this problem, is to add a PCI network card, unless you have another idea to what might be wrong.

Best regards

Anders

[Brian_Murdoch]

Hi Anders,

The ML110 G4 uses the Broadcom NetXtreme 5721 Gigabit NIC. If you haven't already tried this - use the Broadcom drivers rather than the HP ones for Windows XP.

They can be downloaded from here.

http://www.broadcom.com/support/ethernet_nic/netxtreme_server.php

Apologies if you have already tried this.

Regards,

Brian