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HP ML115 G5 1610 Temperature Violation

HP ML115 G5 1610 Temperature Violation

Hi,

Not sure why my server keeps telling me that I have a temperature violation, I have checked all the fans and they work without a problem.

One thing that I aren't sure of is the heatsink, one side of the heatsink which is towards the back of the unit, ishigher than the other side is that normal.

As I don't have another to compare it to

Thanks in advance

D
10 REPLIES
Michael A. McKenney
Respected Contributor

Re: HP ML115 G5 1610 Temperature Violation

What temperature is on the HP Insight Management tool? Run a diagnostic on the fans? Did you upgrade the firmware? You might want to check the new firmware to see if it includes a temperature bug fix. What is the temperature in the server room?

Re: HP ML115 G5 1610 Temperature Violation

not sure about the management tool as its running as a vmware server

The room is cool.

I will check the firmware

btw what about the heatsink?
Michael A. McKenney
Respected Contributor

Re: HP ML115 G5 1610 Temperature Violation

You could reseat the heatsinks and reapply thermal paste to them. Boot the smart start CD and run a diagnostics. Backup if you have data on it.
Murali_V
HPE Pro

Re: HP ML115 G5 1610 Temperature Violation

Hi,

Update the Lights-Out 100 Remote Management Firmware to Version 3.11 (or later) to resolve this issue:

Refer following customer advisory for more information:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01806604

Regards,
Murali Mohan
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Re: HP ML115 G5 1610 Temperature Violation

Hi, I tried to replace the heatsink with a coolermaster one, but when the server boots it gets past the BIOS then turns itself off

any reason?
Michael A. McKenney
Respected Contributor

Re: HP ML115 G5 1610 Temperature Violation

It requires HP components. Use only HP heat sink. If you think its the heatsinks causing the issue, replace them with HP replacement parts.

Re: HP ML115 G5 1610 Temperature Violation

How would it know what heatsink it is?
Michael A. McKenney
Respected Contributor

Re: HP ML115 G5 1610 Temperature Violation

First try removing, cleaning off the thermal paste with rubbing alcohol and reapplying a thin coat. Clean both CPU and heatsink. See if it being higher means its not seated correctly.
Phil_N
Occasional Visitor

Re: HP ML115 G5 1610 Temperature Violation

I've also had the same issue 610 Temperature Violation on my HP ML115 G5 

and the heat sink was also at an odd angle

 

The Heat sink should be flush to the CPU chip

 

It looks like the plastic bits on the heat sink (that screws down) occasionally snap off

- a bit of a design flaw in my opinion

 

phil

 

http://www.haroldstreet.org.uk/

 

mailer-daemon
Occasional Visitor

Re: HP ML115 G5 1610 Temperature Violation

Hi,

I've got the same problem, I tried to update the Lights-Out 100 Remote Management Firmware but the server has shut down suddenly during the upgarde and now does not start. How can I recover it?
Thank you
Andrea