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HP NIC Agent Crashes

cecileyx
Occasional Visitor

HP NIC Agent Crashes

HI Folks, Seeing if anyone can assist with this problem;  HP Nic Agent crashes and cannot find why??

Faulting application name: cpqnimgt.exe, version: 10.70.0.0  

Faulting module name: ntdll.dll, version 6.3.9600.18969
Problem signature:
P1: cpqnimgt.exe
P2: 10.70.0.0
P3: 590acff4
P4: ntdll.dll
P5: 6.3.9600.18969
P6: 5aa29ff0
P7: c0000005
P8: 000000000003de0e

 

Any ideas on how to trap this problem?

THX

3 REPLIES
Suman_1978
HPE Pro

Re: HP NIC Agent Crashes

Hi,

Have you considered an update to "Insight Management Agents" to get this issue fixed?
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_6b2a653783e64fac9539e0db89

Version:10.60.1.0 (12 Jul 2017) - NIC Agents - Degraded NIC LogicalGroup Status for MS 2012 R2 NIC team.

Thank You!
I am a HPE employee
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Anncex
New Member

Re: HP NIC Agent Crashes

We did that......SO far

Anncex
New Member

Re: HP NIC Agent Crashes

We did that...so far we have did the following;   1) Ran HP SPP twice, March 2018 & July 2018.  2) replaced file BMAPIA.dll twice with newer versions 3) Took current Microsoft updates. 4) HP Support has logged me to death, with no solution. How many times do you need me to provide logs of same CRASH! but no come back with a true fix and want more logs 5) Cannot be the only company in america with this issue, but it amazes me this problem ticket has been opened since MAY 2018 and no solution YET!!!! The production application running on this server has no issues to run but this darn HP Nic Magmt Agent will not stay running with all recommendations.

Hmmmmm.............