HP Network configuration Utility - Error during installation

[Jolanda_1]

Hello

When I want to install the HP Network configuration Utility for Windows 2003 (PSP 7.40) under System User, installation fails with following message:
Setup Session Beginning 13.12.2005 - 15:36:01
> ---------------------------------------------
> Command Line Parameters Given: /force /silent
>
> Name: HP Network Configuration Utility for Windows Server 2003
> New Version: 8.10.0.0
>
> Beginning Silent Session...
>

> The software is not installed on this system, but is supported for
> installation.

>
> - the component will be installed

> A system error occurred while trying to install the HP Network
> Configuration Utility component.
>
> The operation was not successful.

When I start the installation as local user, the installation works without problem. Does anybody knows what the problem could be and how to resolve problem?

[Oleg Koroz]

Jolanda try next:
1. Update latest NIC driver
2. Under Network Adapter Properties Verify if any entry for HP Network config Utility
3. Uninstall it
4. Restart system
5. Install new HP net. Config utility

You need to have administrator rights in order to install application.

[Jolanda_1]

Hello

Thanks for your tip, but it didn't help. The newest NIC Driver is already installed.

Any other ideas?

Thanks a lot for your help!

[Prashant (I am Back)]

Hi,

something similar
http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=951058

Where what is suggest is if you can check windows event logs any entry there might be help full.

suggest to install
http://h18007.www1.hp.com/support/files/server/us/download/23442.html

where other faced issu with
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=PSD_EM051005_CW01

It's only utility issu i think update with new one then check.

Prashant s