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HP Porliant DL580 G4

 
AhMeD_66
Occasional Visitor

HP Porliant DL580 G4

Hi all
I am having a problem with the HP DL580 Server

Suddenly it stops respond and i have to restart it

the is nothing on the event viewer excpet : "the previeous shutdown was unexcpected "


Also i have checked the HP System managment software and i found : "ASR Detected by System ROM"

Can you help me

Thanks
2 REPLIES
Niels Vejrup Pedersen
Respected Contributor

Re: HP Porliant DL580 G4

Hello,

Reset by ASR normally means that the Server Agents did not send a heartbeat within the interval specified by ASR.

To get to the problem i would first check if youre running an old support pack on the server - and update if neccesary.

If it still resets by ASR i would temporarily disable ASR, and "see" if the OS freezes, or come with some other error message.

Regards,
AhMeD_66
Occasional Visitor

Re: HP Porliant DL580 G4

hello

Thanks for your response

I am using : HP System Management Homepage v2.1.10.186