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тАО08-06-2014 01:55 AM
тАО08-06-2014 01:55 AM
HP ProLiant DL 180 G6 P410 RAID recovering stuck at 1%
Hi,
We just have change an hard drive on a HP ProLiant DL 180 G6 with RAID controller P410 on RAID5 with 5 drive.
The the first logical drive start recovering, and since yesterday it is stuck at 1%.
I try to figure what was the problem with the HP Array Configuration Utility in CLI.
When I type "ctrl slot=1 show"
The result is:
"Smart Array P410 in Slot 1
Bus Interface: PCI
Slot: 1
Serial Number: PACCR9SYI9BL
Cache Serial Number: PACCQ9SYJ4DH
RAID 6 (ADG) Status: Disabled
Controller Status: OK
Hardware Revision: C
Firmware Version: 2.50
Rebuild Priority: High
Expand Priority: Medium
Surface Scan Delay: 15 secs
Surface Scan Mode: Idle
Queue Depth: Automatic
Monitor and Performance Delay: 60 min
Elevator Sort: Enabled
Degraded Performance Optimization: Disabled
Inconsistency Repair Policy: Disabled
Wait for Cache Room: Disabled
Surface Analysis Inconsistency Notification: Disabled
Post Prompt Timeout: 0 secs
Cache Board Present: True
Cache Status: OK
Cache Status Details: A cache error was detected. Run a diagnostic report for
more information.
Cache Ratio: 25% Read / 75% Write
Drive Write Cache: Disabled
Total Cache Size: 256 MB
Total Cache Memory Available: 144 MB
No-Battery Write Cache: Disabled
Cache Backup Power Source: Batteries
Battery/Capacitor Count: 1
Battery/Capacitor Status: OK
SATA NCQ Supported: True"
So I have generate an ADU (see attached file).
I have also try to change the controller cache ratio by this command "ctrl slot=1 modify cr=75/25" (the actual value is 25/75)
And for result I've got this:
"Error: This command did not complete properly. Please check your configuration
for possible hardware or configuration problems. Use the "show" command
on devices to show additional details about the configuration."
How can I identify the true problem and try to resolve it ?
Best regards.
John.
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тАО08-06-2014 08:07 AM
тАО08-06-2014 08:07 AM
Re: HP ProLiant DL 180 G6 P410 RAID recovering stuck at 1%
Hi!
Are both logical drives stuck at x % ?
You have two logical drives and from ADU it looks like #1 is rebuilding and the second one is queued.
For LD2:
Drive Rebuilding 0x00
For LD1:
Drive Rebuilding 0x03
Probably, "hpacucli ctrl slot=1 ld all show" or something like that could give you more detail.
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тАО08-06-2014 08:27 AM
тАО08-06-2014 08:27 AM
Re: HP ProLiant DL 180 G6 P410 RAID recovering stuck at 1%
Hi,
I only have the first logical drive stuck at 1%, the second one is waiting for the first to finish.
Here the result of the command you gave me:
"Smart Array P410 in Slot 1
array A
logicaldrive 1 (97.7 GB, RAID 5, Recovering, 1% complete)
logicaldrive 2 (3.5 TB, RAID 5, Ready for Rebuild)"
Thanks.
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тАО08-06-2014 12:53 PM
тАО08-06-2014 12:53 PM
Re: HP ProLiant DL 180 G6 P410 RAID recovering stuck at 1%
I guess it's this that's causing some issues:
Cache Status: OK
Cache Status Details: A cache error was detected. Run a diagnostic report for
more information.
Some googling on that error message shows that firmware updates of the p410 might fix those errors. Firmware 2.50 is really old for the p410.
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тАО08-07-2014 12:08 AM
тАО08-07-2014 12:08 AM
Re: HP ProLiant DL 180 G6 P410 RAID recovering stuck at 1%
Hi,
I will try to update the firmware then, but can I update the firmware while the raid is recovering ?....
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тАО08-07-2014 12:20 AM
тАО08-07-2014 12:20 AM
Re: HP ProLiant DL 180 G6 P410 RAID recovering stuck at 1%
It's a dangerous position indeed.
And if upgrading the fw doesn't help then perhaps there is a problem with the cache as indicated and replacing/reseating that would be even more dangerous in terms of data consistency.
In the ADU report there was a field indicating how many blocks had been recovered/rebuilt, if that is not increasing at all then I guess the rebuild is not progressing at all anyway.
Backup before doing anything.
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тАО08-07-2014 01:32 AM
тАО08-07-2014 01:32 AM
Re: HP ProLiant DL 180 G6 P410 RAID recovering stuck at 1%
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=4017895&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_208de28c836945daaf355281a1%257CswEnvOID%253D4103%257CitemLocale%253D%257CswLang%253D%257Cmode%253D5%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vi...
Update the firmware, you don't have a choice anyway.
Hope this helps!
Regards
Torsten.
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тАО08-07-2014 02:09 AM
тАО08-07-2014 02:09 AM
Re: HP ProLiant DL 180 G6 P410 RAID recovering stuck at 1%
Now the RAID is in state "Interim recovery mode" and doesn't want to recover....
I suspect the new hard drive to be faulty.
I will try to force a new recovery.
Keep you in touch.
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тАО08-08-2014 01:03 AM
тАО08-08-2014 01:03 AM
Re: HP ProLiant DL 180 G6 P410 RAID recovering stuck at 1%
Hi,
Finally I will change the hard drive for a new one on warranty.
I will come back to keep you in touch.
Best regards.
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тАО08-12-2014 01:31 AM
тАО08-12-2014 01:31 AM
Re: HP ProLiant DL 180 G6 P410 RAID recovering stuck at 1%
Hi,
After changing the faulty hard drive the RAID recover was succesful !
Thanks to all of you for your help !
Have a nice day.
See ya :-)