HP ProLiant DL180 G6 emergency shutdown

[Newbie_IT_man]

Hi
I have 2 180 G6 server.
Server1 OS:window2003 server 2 OS: window 2008 R2
These two server also have the emergency shutdown problem.

i check the hpqmgmt log show that:
Power supply 2 has been removed
Event ID:3

However,i only use the (power supply 1) for the server power supply. (power supply 2 didn't plugin) This log appeared before emergency shutdown.

I try to use (power supply 2) for the server power supply. It still have the similar problem

THe next log was:
Emergency shutdown initiated
Event ID:3

I was using the "Smart update Firmware DVD ver 9.20" to update the driver but still can't solve the problem.

Could anyone help me to solve this problem?
Thank

[Murali_V]

Hi,
This could be issue with the power supply or Power Backplane Assembly itself, try swapping one by one to isolate the issue. i guess power supply should resolve this issue.
Regards,
Murali V

[Ali]

Hi Newbie,

similar issue is addressed in latest DL180 G6 bios
I would suggest you to update system bios and ILO firmware before replacing the power supply.

latest Bios
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3884339&prodNameId=3884340&swEnvOID=4064&swLang=13&mode=2&taskId=135&swItem=MTX-3317951083244fbfbf5671e272

Firmware Upgrade for HP ProLiant G6/G7 Lights-Out 100 Remote Management (For USB Key-Media)

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3884339&prodNameId=3884340&swEnvOID=4064&swLang=13&mode=2&taskId=135&swItem=MTX-4c5e012a7bca41e587621d0c3e

hope this helps,
Aftab