HP ProLiant DL360 G7 and Intel Errata AAK167 and BT248

[korovamilk]

Hi there,

we have random system crashes on six different HP ProLiant DL360 G7 servers running Xen 6. 

Citrix Insight Services  diagnostic reports the following:

Issue Name: Intel Errata AAK167 and BT248    
Description: Detected that due to Intel Errata AAK167 and BT248 - along with a BIOS older than October 2013 - there is a potential for full host crashes. This affects Core and Xeon processors. 
Please refer to your hardware vendor for a BIOS update or more information regarding these errata
Extra Information: BIOS DATE: 07/02/2013, Processor: INTEL, Family: XEON.
Severity: Severe
 

We already applied latest BIOS firmware available on hp.com, but - as you can see - it is still older than October 2013:

Type: BIOS (Entitlement Required) - System ROM Version: 2013.07.02 (A)(14 Aug 2013)

Is there an officially supported way to apply these Intel Errata AAK167 and BT248, along with a BIOS newer than October 2013? Or should we apply microcode provided from Intel website?

Many thanks in advance

- Marco

[Sbrown]

These would be installed by cpu microcode updates! ESXi , windows, and linux has these installed during boot!

[korovamilk]

Hello Sbrown and thanks for taking the time to answer my question.

Yes, I was already inspecting the microcode way. Actually I was just asking if there is a newer, officially supported BIOS that addresses the Intel Errata in the subject.

I will try to apply the latest microcode from Intel Website, since the latest microcode provided by the linux distribution is recognized as older than the minimum requirement.

Thanks again