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HP ProLiant DL380 G4

h_sniper
Occasional Contributor

HP ProLiant DL380 G4

For the past few days the server shutting down unexpectedly everyday. Reviewing the server system event log shows that the reason behind could be a memory fault.

Attached file are the event log error messages related to above problem.

1)please help me to solve this problem
2)i need some tool to check for all server components
6 REPLIES
KarloChacon
Honored Contributor

Re: HP ProLiant DL380 G4

it's related with memory
http://eventid.net/display.asp?eventid=4200&eventno=5258&source=cpqasm2&phase=1

- but try reseating the memories and swapping them

- update your System ROM

any other error in Integrated Management Log(IML)?

regards
Didn't your momma teach you to say thanks!
KarloChacon
Honored Contributor

Re: HP ProLiant DL380 G4

see this link

http://support.microsoft.com/kb/101272/en-us
Didn't your momma teach you to say thanks!
h_sniper
Occasional Contributor

Re: HP ProLiant DL380 G4


Thanks for help me

No have any tools to chech ram working or not

in dl380 g5 you have small moniter this appear if you have any error in server in g4 dont have doftware application

for more information please check attach file

H_Sniper
Bhavnish
Frequent Advisor

Re: HP ProLiant DL380 G4

Hi,

In DL380 G4 server there is no panel to check the RAM working. Only thing to check as above mentioned you can check by install the RAM in different combinations and on the system board check for amber indication near memory module. If its there then replace that particular module.

As per the sanpshot you shared issue showing with two modules (3 and 4). Just check server with only two modules (1 and 2) in slot 1 and 2 and check for any error. Then do the same thing with other two modules.
If issue remaisn same then check module 1 with 3 and module 2 with 4.

Suggest you to check the error msg in the Integrated Management Log Viewer (HP Utility) for better expedite teh issue. And you can also run the Offline diagnostic utility from Smart Start CD (It comes with server) to check for any memory issue.

Thnx
Bhavnish
Everything is Possible+++
h_sniper
Occasional Contributor

Re: HP ProLiant DL380 G4

Thanks for every body try to help me

unexpectedly. Still have same problem with below blue screen message after restarted.

HARDWARE MALFUNCTION
Call your hardware vendor for service
*** The system halted ***

Please find attach file

attach file contain
1)hp proliant integrated management log-viwer


Bhavnish
Frequent Advisor

Re: HP ProLiant DL380 G4

Remember to assign poins if you got what u want.

Bhavnish
Everything is Possible+++