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HP ProLiant DL380 G7 Servers - Hard Drive(s) not Being Detected/Recognized During Booting

soga
Visitor

HP ProLiant DL380 G7 Servers - Hard Drive(s) not Being Detected/Recognized During Booting

hello,

I have a booting issue with my HP ProLiant DL380 G7 Servers. i tried to boot up the system from a window server 2003 DVD, but the error message is " No Hard Drive  installed on your computer". I have removed the hard drive, dusted it and changed the slots,  i have also tried to create a logical drive from the BIOS but it still says " There are no available physical drives". Please what do i need to do to resolve this issues. Find attached screenshot.

Thanks

3 REPLIES
Jimmy Vance
HPE Pro

Re: HP ProLiant DL380 G7 Servers - Hard Drive(s) not Being Detected/Recognized During Booting

You need to create an array and logical drive before the OS will see a disk.  The screen shot shows the system has two controllers, what does ORCA show for the P410i controller in slot 0?  What controller is the drive cage backplane connected to?




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soga
Visitor

Re: HP ProLiant DL380 G7 Servers - Hard Drive(s) not Being Detected/Recognized During Booting

Thanks Jimmy, i tried to create a logical drive but its  still saying there are no available physical drive.

 

Jimmy Vance
HPE Pro

Re: HP ProLiant DL380 G7 Servers - Hard Drive(s) not Being Detected/Recognized During Booting

Did you run ORCA on both controllers?  Did you verify what controller the cables from the drive backplane are going to? 




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No support by private messages. Please ask the forum!      I work for HPE

If you feel this was helpful please click the KUDOS! thumb below!