HP ProLiant DL380p Gen8 Booting issue

[Pradeep_PS]

Hi,

 I have a Brought a new HP DL380 Gen8 Server configured all parts . When i powered it on it powers on fine and shows the new boot-up display and shows the progress of system startup process but doesnt show any of the options such as F9,F10 or f11, it enters into black scree. I waited for several min but no use it stays in black screen only......

Thanks & regards

Pradeep

[Suman_1978]

Hi Pradeep,

Did you call HP support because its a new server, if so what did they say?

What you could do is, remove additional RAM, Add-On cards if any and test the server.

Also remove any external devices like USB key, drive.  Just connect power, keyboard and mouse.

Thank You!
I am a HP employee.

[Pradeep_PS]

Hi,

As i was out of station i coundnt test my server.....

Thanks for ur suggestion ... There was an additional graphic card installed which was defective.

Removed graphic and checked with onboard vga port, got display.

Graphic card has been replaced under warratny..

Thanks onceagain .... thanks for ur support