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06-12-2018 08:16 AM
06-12-2018 08:16 AM
hi guys,
i recently bought a Proliant 380p Gen 8 and installed a Nvidia Grid K2 card into its PCI-e riser card. but there's no power in the 10 pin riser card plug. i had to use another power supply from another PC to power the graphic card in order to have it function. the 10 pin to pci-e 6 pin+8pin cable was purchased on ebay. i'm not sure if that cable just provide 12 v power, or there's any regulatory connection in there, but when i test the 12 volts connection on the riser card with a multimeter, there was almost no voltage. can any of the HPE experts help?
thank you
Solved! Go to Solution.
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06-12-2018 07:33 PM
06-12-2018 07:33 PM
SolutionHi,
Please refer to the QuickSpecs of this server:
https://h20195.www2.hpe.com/V2/Getdocument.aspx?docname=c04123238
NVIDIA GRID K2 Reverse Air Flow Dual GPU PCIe Graphics Accelerator
NOTE: This is supported with the Intel, E5-2600v2 processor series only.
NOTE: This card only runs at PCIeGen2 speeds.
NOTE: This is supported in the 728543-B21 riser in the secondary position (second processor required) or in the 752803-B21, primary position. Maximum 2 supported with both risers, support for 2 cards requires the 1200W PS to be selected.
Thank You!
I am a HPE employee
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06-13-2018 05:42 PM
06-13-2018 05:42 PM
Re: HP ProLiant DL380p Gen8 Riser card gets no power in its 10 pin plug
thank you so much
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12-24-2019 04:19 AM
12-24-2019 04:19 AM
Re: HP ProLiant DL380p Gen8 Riser card gets no power in its 10 pin plug
I am also working with a DL380p Gen8 where I am trying to install a single Nvidia quadro K5000 in a card cage with 2 pcie x16 slots. When the server comes up, I get an error message on screen telling me plug in the pcie power cable for the GPU. This power cable is plugged in. When I measure power with a multimeter, I get 0 volts. I have two 1200w/110v power supplies installed and properly plugged in. I would be grateful for suggestions
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03-31-2020 10:01 AM
03-31-2020 10:01 AM
Re: HP ProLiant DL380p Gen8 Riser card gets no power in its 10 pin plug
none of this worked.
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06-17-2020 11:05 AM
06-17-2020 11:05 AM
Re: HP ProLiant DL380p Gen8 Riser card gets no power in its 10 pin plug
The connector at the back side of the riser card needs to be supplied with power via using the cable HP P/N: 669777-B21
The riser card does not supply power to a card like a standard atx psu would via its 6 pin or 8 pin header cables.
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