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HP ProLiant DL580 - failed disk swapped out now error message The cache is permanently disabled

prycemorgan
Occasional Visitor

HP ProLiant DL580 - failed disk swapped out now error message The cache is permanently disabled

I hotswapped a failed disk now I am getting consildated error report smart array 5i in slot 0 cache is permanently disabled

and cache flags data loss check disable code status is critical

 

any help please?

1 REPLY
Suman_1978
HPE Pro

Re: HP ProLiant DL580 - failed disk swapped out now error message The cache is permanently disabled

Hi,

 

I am not sure of the cause but you may try the following steps to get it corrected.

 

1. Down the server and turn off the power.
2. Remove the hard drives (just pull them out an inch or so).
3. Power on the server and allow the server to complete POST.
4. Once POST has completed, power off the server
5. Re-insert the hard drives
6. Power on the server and the cache should now be enabled.

 

Good Luck!