HP ProLiant ML350 G5

[chipeta]

I have HP ProLiant ML350 G5 which has an embedded HP Smart Controllwe E200i i uninstalled the Battery Backup Write Cache. i then order another controller which is HP ProLiant P400 i am having a problem with installation of the operating system (Win 2003 R2 Std Ed) i manage to configure the RAID 5 i see the Drive in the ACU,but when the server reboots the server starts running then i get a blue screen on "Setup is Starting Windows" please assist. find attached error

[KarloChacon]

hi

are you usng SmartStart CD to install your OS? if so which one


--- to tell you the truth I've seen this issue 3 times

rrey a windows manual installation
why? check this

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1150473

regards

[KarloChacon]

I have not try this but.


- first try windows manually
(same windows or another windows )
if not
- use smart start cd 7.8

let us know any result

regards

[Víctor Cespón]

Hi, there's a problem with the SmartArray driver and Windows 2003, check this post:

https://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1059466

The advisory is public, so I can provide you a link:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00715130&jumpid=reg_R1002_USEN

An HP ProLiant server configured with one of the HP Smart Array SCSI or SAS/SATA Controllers and software listed in the Scope section (below) may blue screen with Stop 0x000000D1 when operating under extended high I/O activity.
This occurs because the Microsoft KB932755 update to the Storport driver exposes an issue with I/O Control (IOCTL) calls made by the HP Insight Management Storage Agents

[dms_1]

Its a driver error.Try installing Windows again with the Smart Start CD:

http://h18023.www1.hp.com/support/files/server/us/download/28032.html

It contains all drivers which the server needs.

Are you able to start Windows in safe mode?

[KarloChacon]

hi guys

the point is the Blue screen appears when the person is installing windows not when is already installed

I had a customer who tried SSCD 7.9 - 7.91 with the same results

even I saw another thread where the person already had installed windows he updated all drivers.... and the issue at the end was a bad storage controller

----
so the thread I linked shows that the person install windows manually or use SSCD 7.8

--------
I think is the driver for the controller that SSCD loads that cause this blue screen

chipeta try and let us know

regards

[chipeta]

yes am using smartstart CD v7.8 i download the firmware maintenance CD v7.91 but still didnt help

[Víctor Cespón]

If he's installing using the SmartStart CD, it should work directly.
This server does not have a floppy drive, but we could also try to boot with Windows CD and load latest driver manually.

[chipeta]

as Karlo says i get the blue screen before installing the OS so i will not be able to start Safe Mode. i think i need a solution to resolve the stop error before installation the OS

[KarloChacon]

hi
chipeta

so are you using smart start cd to install windows? or not?

regards